Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
While many customers enjoyed the smoothies and food, there were complaints about incorrect orders and food not being served at the right temperature.
Wait Times
Customers frequently reported excessively long wait times both in-store and at the drive-thru, with some stating they waited over 30 minutes for their orders.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including making fun of customers and being dismissive.
Management Issues
There were complaints about a lack of management presence and accountability, with customers feeling ignored and unsupported during their visits.