Taco Bell

3.2
2367 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8401 Washington St in Thornton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8401 Washington St, Thornton, CO
80229, United States

Hours

Reviews

3.2
2,367 reviews
5 stars
685
4 stars
461
3 stars
412
2 stars
190
1 star
619

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over being ignored or receiving the wrong items.

Food Quality

Several reviews highlighted issues with food quality, including cold or poorly prepared items, missing ingredients, and unsanitary conditions.

Staff Behavior

Customers noted unprofessional behavior from staff, including rudeness and lack of attention to orders, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food at certain times.
  • CA
    cinque abby
    Jan 4, 2026
    1.0
    Lady in the drive thru was INSANELY rude. She said rude things under her breath and she kept slamming the window shut and yelling at us for no reason. I believe her name might be Lisa. Her service was unbelievable!!!
  • NN
    Nayeli
    Jan 1, 2026
    1.0
    Waited in the drive through like 30 minutes, it’s always backed up at this location.
  • JG
    Josh Gibbs
    Dec 28, 2025
    1.0
    I spent 40 minutes in the lobby waiting for a 12-pack and a two pack of cinnamon delights after me sitting for about 30 minutes an employee comes up and asks me my name for the order and then just walks away and I never hear from this person again don't get my food until another person comes by and asked me the name actually looks for it and somehow finds that my order was never there even though I know I put my order in at the kiosk
  • RR
    Ren
    Dec 20, 2025
    1.0
    If I could give 0 stars I would. I ordered 3 quesaritos and have had them multiple times including last night from a Westminster location. All I got tonight were beefy 5-layer burritos. Barely any cheese sauce, definitely missing the chipotle sauce and crispy aspect of the tortilla. Very disappointed and will not order from this location again as they clearly can’t make an item properly. I will drive however far to get my moneys worth. This location always gets my order wrong or I pay for extra cheese on nachos that I never get, basically paying them extra money for no reason. And tonight I paid extra for a 5-layer burrito. Seeing as this location can’t train properly or have staff that actually care about anything besides talking and messing around with each other, they should just close it. Not worth the money or time you spend here.
  • SM
    Stephen Mitchell
    Dec 7, 2025
    1.0
    How this location is still in business is beyond me. You go into the lobby and get ignored, half the time you're waiting for 20 minutes or more. They'll look at you, and that's about the most b attention you'll get. And they'll forget items on your order every time guaranteed. 100% restaffing is a definite must at the very least. Corporate is wasting their money otherwise by keeping this location open. Absolutely horrible service, and none of the employees care. 👎👎👎👎👎

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 8401 Washington St in Thornton?

Taco Bell at 8401 Washington St in Thornton is open 24 hours a day, seven days a week.

Does this Taco Bell location offer a drive-through service?

Yes, this Taco Bell location offers a drive-through service.