Taco Bell

3.2
2358 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8401 Washington St in Thornton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8401 Washington St, Thornton, CO
80229, United States

Hours

Reviews

3.2
2,358 reviews
5 stars
682
4 stars
459
3 stars
412
2 stars
190
1 star
615

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, with some waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale items, incorrect portion sizes, and overall dissatisfaction with the freshness of the food.

Management Issues

Numerous reviews pointed to poor management and lack of leadership, contributing to the overall negative experiences reported by customers.
  • SS
    Sara
    Nov 13, 2025
    1.0
    Hair in my food and they didn’t provide proof of a refund. Very bad customer service.
  • JB
    J Button
    Nov 6, 2025
    1.0
    Several people who were just from drive thru were already waiting to get items that were missing from their orders. Not a good sign. I ordered inside and my order was still wrong. When I went to the counter she had no clue what I was saying when I told her there are only 2 items and the bag receipt said 3 clear as day. She looked at me like a confused dog when it hears a high pitched sound and walked away. Someone else came up and it took explain again and waiting another 5 minutes….. all I needed was one more taco out of a simple order for 3 tacos. Don’t waste your money or more importantly, your time here
  • JS
    Jonathan Sanchez
    Oct 21, 2025
    1.0
    At the time im writing this i had just left the drive through about 15 mins ago. I was driving for doordash and got a order that was going to pay really well. But I sat in the drive thru for 15 mins and never got a respond even tho I pulled up with someone in the drive thru before me and they never answered me. So my ratings got messed up and lost out on money because they never answered me ay the drive thru.
  • BG
    Bread'Winner Gillateen
    Oct 19, 2025
    2.0
    Gave me wrong order and then took the food back that already left the building after I warned that’s a health hazard. Took 5-10 min to get my correct order. Not a great Taco Bell experience at all plus concerned over food and safety training
  • ND
    Nikki D
    Oct 16, 2025
    1.0
    Wow I went through drive-thru ordered a classic box I couldn't tell the difference between my soft shell taco and my five-layer burrito. Soft shell taco was old! Tortilla had absorbed the grease from the taco meat, lettuce was soggy not to mention I'm pretty sure my soft shell taco was bigger than my five-layer burrito. Here's a pic of so called burrito. Train your people better on portioning on presentation because this is pathetic

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 8401 Washington St in Thornton?

Taco Bell at 8401 Washington St in Thornton is open 24 hours a day, seven days a week.

Does this Taco Bell location offer a drive-through service?

Yes, this Taco Bell location offers a drive-through service.