AN
Ashleigh Noblitt
5 days ago
I sit in the drive thru line, and see this big poster on the wall talking about how this sonic store is rated best of business in 2025 for their outstanding service and reviews and blah blah, they get my order slightly wrong and upon me pointing it out, in the most gentle ways, their "friendly" service is nowhere to be found almost as if THEM messing up my order and being called on it, is my fault. They have me pull into a stall because "the whole order has to be redone" and this girl vouldnt have been more annoyed. Totally understandable but also super unprofessional.
I sit in the stall for about 5 minutes before she comes out with a receipt, just as angry as before, if not worse, asks me to read the receipt to make sure its right. I do and I pount out that everything is right except for the size of the first 3 meals. She questions me as if I read it wrong, which I did not.
Then proceeds to very RUDELY give me my total and snatches my card from me. . .
100% the LAST time I will ever come to this location and 100% a FALSE "Best Business" rating if you ask me.
When my order is FINALLY brought out to me. It is practically THROWN in my car and the employee gets in her car and speeds off. And guess what. My order was STILL wrong. Upon going up to the window and addressing the manager, she states this employee was also a "manager".
End of story, this manager that is correcting the issues, Kaylee, is the only reason this store deserves any good rating.
That other little girl should find a new job.
You don't like working at sonic, dont work at sonic
MO
Metreol O'Donnell
Feb 21, 2026
I wish I could post a picture of the burger this business ask me to pay money to eat. Absolutely disgusting.
DD
Deplorable DeadHead
Feb 17, 2026
Really good tasting $6 smash 🍔 burger, unsweet iced tea and onion rings. Nicely Done!
BB
Blake Blundell
Feb 8, 2026
I got 2 smashburgers and both of them were still raw in several spots. Before even taking a bite, they weren’t firm enough and the exterior coloring was too light. I had to microwave them just to get them cooked enough to consume. They either didn’t have the grill hot enough or didn’t look at them before setting on the bun.
9:30 AM, I'm tired and hangry and the only thing that could quench my starvation was a SUPERsonic breakfast burrito. I pull up to the drive thru order for 2, and I'm ready for my order. I hear the microphone activate, and all I hear is a grunt from a male voice I would assume, then after that, silence. I called out, "Hello" in various accents as I'm getting delusional with anxiety. No answer. I drove forward to the window and I do not see anyone although there were 4 employee cars parked.
So I pulled up to the carhop menu and press the big red button. So then I press it, the microphone activated, but immediately hung up. Again, I call out in desperation. Why would they just hang up on little old me? Maybe it was a mistake. So I press it again after waiting as the screen said to wait as someone would be helping me soon. So I'm patient. Then the screen goes back to the starting page to tell me to press the big red button again.
Of course, when there's a red button, by law you must press it for science. So I pressed it again. Same thing, mic on mic off. I pressed it again. On, off. The definition of insanity is now creeping up in my mindset as I had spoke so highly of the SUPERsonic breakfast burrito to my wife as it was a childhood staple of my school life every morning and I wanted to prove to her that Sonic can have good burritos because there's tater tots inside.
It was only until I realized that I was just being played like a fool. Probably it was the fake Red Honda Civic Type R owner playing a prank on me, surely. Or the other 3 employee vehicles. Possibly all 4 of them had to spontaneously need to have a bathroom break. All I know is my feelings and relationship was broken out of betrayal by this location.
With multiple reviews with the same concern, where are the workers? Where is the district manager? Or GM to investigate? Why is this red Honda Civic trying to hard to look like a Type R? We all know it's not. Not that we care, I just want my SUPERsonic burrito. I'm sad.