At Papa Johns Pizza in Thornton, CO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Thornton pizza for any occasion. Call us for pizza delivery in Thornton or stop by 880 E. 88TH AVE. for carryout to order the best pizza in Thornton, along with breadsticks, wings, and more!
Mixed experiences with customer service; some staff were praised for helpfulness, while others were reported as rude or unresponsive.
Food Quality
Frequent complaints about food quality, including undercooked items, missing toppings, and overall dissatisfaction with taste.
Delivery Issues
Numerous reports of delivery problems, including late arrivals, incomplete orders, and poor communication from staff.
Management Concerns
Inconsistent management performance noted, with some customers praising new managers while others reported rude or unhelpful behavior.
AM
Angie McDonald
Jan 23, 2026
5.0
I went in the 88 th location for take out. I just wanted to mention that Kimberly was so helpful and please t. I would visit that location again and refer to friends and family.
GG
Gavin Shockley (GAVATRON)
Dec 19, 2025
5.0
Jose has terrific customer service and is a very kind dude! The pizzas were amazing!
GK
Gregory Kauffman
Dec 18, 2025
1.0
Ordered extra cheese, and got almost no cheese. Pizza was torn to hell. Didn't get my 2 liter of mt dew. Wings were under cooked to the point not edible. Store doesn't close for another hour and they won't answer my calls. I'll be going in to speak to a manager tomorrow, and NOT a happy meeting. I want my $50 back
SB
SOFI BOREN
Nov 26, 2025
1.0
Placed my order for delivery, my pizza was cold when it got to me. Not cool. Super disappointed. When I tried to call the store to speak to someone about it, the line just cut off.