McDonald's

3.2
2781 reviews
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Business Details

611 E 120th Ave, Thornton, CO
80241, United States
(720) 872-0121
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
611 E 120th Ave, Thornton, CO
80241, United States

Hours

Reviews

3.2
2,781 reviews
5 stars
799
4 stars
527
3 stars
478
2 stars
256
1 star
721

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or missing items in their orders, leading to frustration and dissatisfaction.

Customer Service

Customer service was frequently described as lacking, with instances of rudeness and unhelpfulness from staff.

Food Quality

Several reviews mentioned that the food was often cold, old, or poorly prepared, contributing to a negative dining experience.

Speed of Service

While some customers noted quick service, many others experienced long wait times, particularly in the drive-thru.

Cleanliness and Atmosphere

The cleanliness of the restaurant was criticized, with reports of dirty tables and a generally unkempt environment.
  • AJ
    Aaron Johnson
    3 days ago
    1.0
    Waited in drive through for over half an hour and got cold food and watered down drinks. And behold the picture: “large fries”
  • CM
    Clash Master
    Nov 12, 2025
    1.0
    Workers don’t know how to read the order. I got a burger with cheese when I asked for it without. At first they gave me someone else’s order
  • JN
    Julio Noriega
    Nov 6, 2025
    1.0
    The lady in charge of the restaurant the manager very rude and unpleasant she argued with me over a sandwich that they made a mistake. I ask for help and she started to yelling and arguing with me. What kind of behavior is this.
  • DR
    Daneenya Rivera
    Nov 2, 2025
    1.0
    Went in to pick up a order with my aunt in the drive through, only for the girl with the pony tail (brown hair). She told me and my aunt that there was no order, told us to come in to see if they have it (with this rude additude) and saying "this is a drive through" with additude, we went in to get the order only for the order to not even be 3 feet away from the drive through window, and another thing, there were 2 other people doing Uber eats. They had to do the same exact thing, and she gave 2 additude to them to, but she gave the most attitude to us. like rolling her eyes and stuff, and what pissed me and my aunt off is that she knew the order was done since she walked over and picked it up without looking btw and gave it to us and rolled her eyes. Rude and disrespectful.
  • ER
    Elizabeth Rivera
    Nov 2, 2025
    1.0
    Went through the drive-thru out of habit to get an Uber eats order, I was told by the drive-thru associate to go up to the second window. When I went up to the second window the lady who answered was very rude, she told me I was supposed to go in the store to pick it up and that that was the drive-thru. I proceeded to park my car or go inside to pick up the order and nothing but attitude, attitude, attitude shrugged. Her shoulders gave me attitude "What's the order" then she sits it on the counter and says have a good night in a bitchy sarcastic bitchy way. Absolutely unacceptable!!!!!
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 611 E 120th Ave, Thornton, CO?

This McDonald's is open 24 hours every day, all week long.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 1:30 AM Monday through Wednesday and Sunday, until 2:30 AM on Thursday, and until 4:30 AM on Friday and Saturday.