McDonald's

3.3
2246 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8700 N Washington, Thornton, CO
80229, United States

Hours

Reviews

3.3
2,246 reviews
5 stars
743
4 stars
430
3 stars
418
2 stars
175
1 star
480

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Numerous reviews highlighted rude staff and poor customer service experiences.

Speed of Service

Customers expressed frustration with slow service times, particularly during drive-thru and curbside orders.

Food Quality

Mixed feedback on food quality, with some praising fresh items while others reported cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
  • 1A
    123luciano A Alire-sandoval
    5 days ago
    1.0
    I will never come back here because I payed on the app and they still need more money for me and tell me at I have to cancel it and it will give me my money back 15 minutes. I hope at this place shut down.
  • EG
    elizabeth galicia
    Nov 10, 2025
    2.0
    La persona que estaba atendiendo no quería hacer mi orden su compañera le avisó que habían personas en el mostrador y dijo que no iba a ir a atendernos… Deberían fijarse q tipo de personas atienden por que como quiera uno paga por el servicio
  • JJ
    Jill
    Nov 5, 2025
    1.0
    Ordered a large vanilla iced coffee from 101st Washington. It had no vanilla or sugar flavor at all, its just iced coffee. I stopped at this location after driving south and asked if they could remake what I received from the other location with my receipt and they refused. I order McDonalds at least 4x a week for iced coffee specifically. Sad service.
  • SW
    Steven Walford
    Oct 27, 2025
    4.0
    I love McDonald's. Most of them you can order something small... like a drink, and refill it all day and just hang out. I love that about McDonald's, don't cause a problem and you can sit in relative comfort and chill as long as you like as long as your not causing problems or sleeping.
  • AR
    Adriana Ramirez
    Oct 24, 2025
    1.0
    Food always takes long & they make you park just to hand out everyone’s food before your own. I ordered a simple cheeseburger & was asked to park. I watched everyone get their food before me for about 10 minutes. I asked for bbq at the window & they let me know they’ll put it in the bag, I should have never trusted them. Shame

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Thornton, CO?

McDonald's in Thornton, CO is open 24 hours every day of the week.

Does the McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service open 24/7.