McDonald's

3.3
2262 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8700 N Washington, Thornton, CO
80229, United States

Hours

Reviews

3.3
2,262 reviews
5 stars
748
4 stars
430
3 stars
420
2 stars
177
1 star
487

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor attention to detail.

Customer Service

Feedback highlighted a mix of experiences, with some employees being friendly and helpful, while others were described as rude and unprofessional.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold items, incorrect preparation, and unsatisfactory freshness.

Speed of Service

Customers expressed frustration with slow service, particularly during drive-thru and mobile order pickups.

Cleanliness

There were multiple complaints regarding cleanliness, particularly in the dining area and restrooms.
  • AR
    Amber Robitaille
    Jan 5, 2026
    1.0
    The employees are rude and interupt people trying to speak to them about issues with the orders the employees have created. Ive had 8+ orders in the past year that have been messed up by them to the point doordash will no longer refund me for their mistakes. If you have an issues to discuss i suggest calling their hr and not their store directly.
  • AB
    Autumn Brawner
    Jan 2, 2026
    5.0
    I had an amazing date yesterday at McDonald's and loved to be with those there. I felt good walking across the street and walking in to McDonald's after a while. It felt good getting back to the community with McDonald's and seeing how much of a difference it makes to join those who also eat there. I wasn't nervous as I was before going to McDonald's onto order I felt more confident to order and use the kiosk near the counter, I think that it's important for me to look at the additions to my order so that I can feel comfortable with it, I ordered a meal deal I think, which is new to me because I order the nuggets or double cheeseburger 😁🍔 when I do get to go, so this time I ordered the meal deal with double cheeseburger and chicken nuggets and small fries 🍟 and sprite. I had mine with honey mustard this time which isn't my normal. When I had the meal I was excited to see that my outside experience before even going to McDonald's was a good thing to have this one meal. So I enjoyed it just the way it were. I hadn't put no ice for my order with Sprite, but it's okay it melted on the way home 😭. I had another visit to McDonald's at a different location... maybe I could say it was a good double cheeseburger 😁
  • GH
    Glenna Harrison
    Dec 30, 2025
    2.0
    Quick Drive Thru Meal, Service OK, Food is OK, Nothing Exceptional. Liked it better when you could get Breakfast any time they were open
  • XG
    Xavier GD47
    Dec 29, 2025
    3.0
    McDonald's is OK but this specific location is always messing up your order. There is always missing items such as nuggets and sauce. Sometimes even drinks, which is an obvious. They tell you it's in the bag but it's really not. They hire lots of teens who have no idea what they are doing and does not seem like they were trained right. The manager also has attitude when you go in to complain.
  • SL
    Santiago Lopez
    Dec 14, 2025
    1.0
    Went through drive through this evening. Guy who took order and was at first window was very personable. The other window was not the same. Gave me my order and didn't even say thank you or have a good night or anything at all. I said thank you and no response. Got home. I ordered a bacon quarter pounder meal with no onion. Not good at all. Burger was thin andyhere was a quarter of the meat that wasn't event attached to he rest. There were sliver onions on it and maybe a dab of ketchup. The bottom bun was actually the middle bum for a big Mac. The burger was cold. Horrible horrible horrible

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Thornton, CO?

McDonald's in Thornton, CO is open 24 hours every day of the week.

Does the McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service open 24/7.