Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,862 reviews
5 stars
478
4 stars
324
3 stars
305
2 stars
192
1 star
563
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor management and lack of training.
Order Accuracy
Frequent issues with incorrect orders and missing items were noted, causing frustration among customers.
Service Speed
Customers consistently experienced long wait times, both in the drive-thru and for in-store orders.
Cleanliness and Atmosphere
The location was described as disheveled and lacking basic supplies like napkins and condiments.
- R9RobFut 996 days ago1.0They literally forgot about me after sending me to pull forward to “drive thru 1.” I waited 15 minutes and when I went in to ask they all seemed confused and took another 5 minutes to get my food. It’s like there is no management… the franchise owner should be talked to by corp
- IRItzia RomeroJan 3, 20262.0Cracks me up how they upcharge you a $1 for a lemonade on a meal then give you the kids size drink vs the small. If they weren’t charging an extra dollar I’d understand but to up charge and give less is pretty LAME! Do better!!!
- JLJordan LopezDec 29, 20251.0I live down the street from this McDonald's (less than 3mins) I have yet to find a wormhole that can get me from this mcdonald's to my house before EVERYTHING I ORDER is soggy and inedible. I don't know what they're doing at this location (maybe not changing cooking oil enough etc) but all chicken ordered here taste stale/reheated/cold/soggy even during peak dinner hours!. Do yourself a favor and drive a few more minutes to another McDonald's
- EMEthan MceachernDec 15, 20251.0Don’t go to this store or try to place pick up orders here , the workers are rude and lazy , managers r super rude and hard to even get in touch with .. the last two times I have had issues with my uber orders because they “don’t have an item I ordered” and when asked to replace the item they cancelled the order
- CBCarolina BustosDec 13, 20251.0I went through the drive-through during the evening shift and I ordered a meal for myself and one for my husband and the food tasted like crap. It felt like it had been there for Hours. The employees were rude. Had to wait like three minutes to get my food at the window then another couple to get ketchup because no matter how many times I signaled the window and honked nobody would come to the window. They were just there talking with each other, listening to music. I couldn’t care less to the customer. I do not recommend you go to this McDonald’s it should close down for good.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3994 E 120th, Thornton, CO?
Delivery is available from 5:00 AM to 1:30 AM Monday through Thursday and Sunday, and extended until 4:59 AM on Friday and Saturday.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, this McDonald's offers a drive-thru service open 24 hours, seven days a week.
What pickup and delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play.
What payment options are accepted at McDonald's in Thornton, CO?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
The location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there grocery stores near McDonald's at 3994 E 120th?
Yes, Safeway is a nearby grocery store where you can shop before or after your meal.
What fast food restaurants are near this McDonald's?
Nearby fast food restaurants include another McDonald's, Arby's, Dairy Queen, South Philly Cheese Steaks, and Baskin-Robbins.
Are there any coffee shops close to McDonald's in Thornton?
Yes, Starbucks is located nearby, offering a great spot for coffee before or after visiting McDonald's.
How can nearby convenience stores like Sinclair and Stinker Stores assist customers visiting McDonald's?
Customers can conveniently pick up snacks, drinks, or fuel at Sinclair and Stinker Stores located near McDonald's during their visit.