McDonald's

3.0
1849 reviews
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Business Details

3994 E 120th, Thornton, CO
80233, United States
(303) 450-0428
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3994 E 120th, Thornton, CO
80233, United States

Hours

Reviews

3.0
1,849 reviews
5 stars
474
4 stars
324
3 stars
304
2 stars
189
1 star
558

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted issues with orders being wrong or incomplete, leading to customer frustration.

Food Quality

Food was often described as cold or stale, with inconsistent quality across visits.

Management Issues

Several customers noted unprofessional behavior from management, including rudeness and lack of accountability.

Cleanliness

The cleanliness of the restaurant, particularly in the play area, was criticized, with reports of dirty tables and unsanitary conditions.
  • LS
    Lisa M. Stewart
    Nov 10, 2025
    2.0
    Dark parking lot - unable to SEE parking spots so got stuck in drive thru. Messed up our order - had to come in - couldn't get them to understand HAMBURGER not NUGGETS. No napkins or condiments in dining room or in bag from drive thru. Given THREE packets of ketchup for six people!!!! No drink machine available to fill child's water bottle and they would NOT. AVOID this location.
  • CC
    Chris Cordova
    Nov 10, 2025
    1.0
    Have been there 3 times in the last 6 months cause it on the way home from my mothers. All 3 times they have screwed up my order. Every time I go can complain and get the right stuff. Really how hard is it. When I worked at Dairy Queen 30 years ago it wasn’t hard to get orders right.
  • AZ
    Aaron Zeh
    Nov 6, 2025
    1.0
    One of the slowest McDonald's I've ever been too. Doesn't matter what time of day but you will be waiting a minimum of 10 minutes for your food. I've now been waiting 15 minutes for mine and there is a door dasher here who has been waiting for almost 30 minutes for their order. The owners, the Boselli's really need to take a long hard look at the management currently working here.
  • EW
    elizabeth walker
    Nov 3, 2025
    2.0
    they took forever with 5 people in the lobby and no one in the drive through. so they need to figure out staffing for something here. i waited 35 minutes for my 2 happy meals and a coffee.
  • TH
    Taiba Haroon
    Oct 31, 2025
    1.0
    Staff are beyond rude and ignore people, I went to to pick up an order and saw an older gentleman being ignored he proceeded to say he was waiting for 20 minutes but no one took his order. They pretend to be busy and are very rude
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 3994 E 120th, Thornton, CO?

Delivery is available from 5:00 AM to 1:30 AM Monday through Thursday and Sunday, and extended until 4:59 AM on Friday and Saturday.

Is there a drive-thru available at this McDonald's, and what are its hours?

Yes, this McDonald's offers a drive-thru service open 24 hours, seven days a week.