McDonald's

3.1
1083 reviews
Get DirectionsCallWebsite

Business Details

12875 Quebec St, Thornton, CO
80602, United States
(720) 872-2395
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12875 Quebec St, Thornton, CO
80602, United States

Hours

Reviews

3.1
1,083 reviews
5 stars
313
4 stars
191
3 stars
180
2 stars
104
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of assistance.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and the presence of flies, which detracted from their experience.

Inconsistent Experience

While some customers praised the morning crew for their service, others consistently reported negative experiences during different shifts.
  • OJ
    Oscar jimenez
    Nov 9, 2025
    1.0
    My hard worker had me waiting for my order next to him for like 2 min 😂😂 Que servicio tan mas chingon jajaja
  • BK
    Barry Kindsfather
    Oct 26, 2025
    5.0
    One of the best Mcdonalds I have been to.
  • CG
    Christina Garcia
    Oct 14, 2025
    1.0
    10/14/25 6:12AM - The manager on duty is so rude and has absolutely zero customer service skills. She refused to provide a monopoly game piece for an item that clearly says it should have a game piece in the app. I showed her the picture in the app showing the monopoly icon clearly indicating it should have a playing piece, after refusing to provide that piece I asked for a refund she said no. I asked her for her name and she shook her head said no and walked away, no one else would come upfront to further assist me. she appeared to be a manager/supervisor based on her uniform. I called the store after leaving to ask for the store number and they would not give me the store number the individual just kept repeating the street name, I asked for the managers name and she hung up. I called back three times and no answer. This lady was extremely hateful and should not treat people with so much hate.
  • MH
    Mohammad Haroon
    Oct 4, 2025
    1.0
    Very poor customer service the sing on the door said lobby closed 11 I come 10:20 door is closed I asked the sing is said closed at 11:00 he responded very rude I hope the manager knows how the overnight employees treat customers shame on customer service
  • WD
    William Drake
    Oct 2, 2025
    5.0
    Best Mickey D's I've had in a good while
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 12875 Quebec St, Thornton, CO?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 12:00 midnight.