McDonald's

3.1
1626 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10195 Washington St, Thornton, CO
80229, United States

Hours

Reviews

3.1
1,626 reviews
5 stars
464
4 stars
280
3 stars
271
2 stars
130
1 star
481

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Management Problems

Several reviews highlighted unprofessional behavior from management, including confrontational attitudes and lack of resolution for customer complaints.

Order Accuracy

Many customers experienced issues with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.

Cleanliness and Atmosphere

The location was described as dirty and uninviting, with complaints about the overall environment and lack of basic amenities.

Mixed Food Quality

While some customers enjoyed their food, others reported cold or poorly prepared items, indicating inconsistency in food quality.
  • ML
    Maximiliano López
    2 days ago
    1.0
    Siempre se tardan para cualquier tipo de comida más de 10 minutos Tienen nuevo personal siempre y siempre es lento
  • RC
    Ruben Castaneda
    Jan 4, 2026
    1.0
    An hour for an order placed by phone. When I tried to cancel it, they said they couldn't, which is ridiculous. I preferred to just leave the order as is.
  • YM
    Yessenia Mejia
    Jan 3, 2026
    1.0
    Muy mala experiencia ir a este lugar fue un gran error en mi vida me trataron como que si la comida ellos me la estaban regalando
  • ND
    Nick Davies
    Dec 27, 2025
    5.0
    Very quick through the drive thru and the cheeseburger and fries were perfect. My friend also ordered and he's very picky and they didn't mess up the order at all which is huge because other McDonald's is almost always a given.
  • JC
    Jonathan Castellanos
    Dec 21, 2025
    1.0
    If I can give 0 starts I would. Placed in an online order for pickup before breakfast stopped serving. Arrived to pick up my order and they said they couldn't do my order because I was 5min late after breakfast stopped serving? That shouldn't matter, my order was placed before the time of lunch so therefore my food should be made and picked up.. Now I'm told to cancel my order and to order lunch instead! Not happening, especially when I have to wait for my refund and now you're telling me to order lunch... Definitely avoiding this spot moving forward. Poor management and lack of resolution to resolve the issue.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 10195 Washington St, Thornton, CO?

The McDonald's at 10195 Washington St, Thornton, CO is open daily from 5:00 AM to 11:00 PM for regular dining.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 4:15 AM to midnight (12:00 AM) at this McDonald's.