Multiple customers reported unsanitary conditions, including mold and debris in food.
Service Issues
Frequent complaints about slow service, incorrect orders, and unprofessional staff behavior.
Product Quality
Customers expressed dissatisfaction with the quality and portion sizes of ice cream and food items.
Mixed Experiences
While some customers praised the ice cream and service, many others had negative experiences, indicating inconsistency in performance.
OS
Ochette Kami Shashan
Feb 9, 2026
2.0
Everytime I went into the building, the first thing that hit me was the smell, the bathroom smelled really bad and immediately turned off my appetite, also the place was always unclean and I saw mold
BP
Brittney Pacheco
Jan 21, 2026
1.0
Worst place I’ve been to period in a long time! Employees were teens that were too busy in their phones & playing around that they got our order wrong plus the one after us. When I went in to correct the order I saw how filthy the establishment was. Will never go back.
KL
Kirin Loomis
Jan 3, 2026
5.0
I'm grateful that they will let me have a Peanut Buster Parfait with pecans instead of peanuts.
EP
Erika Phillips
Dec 6, 2025
1.0
Still searching for the fudge in this soup I paid $10 for. Royal brownie....no brownie, no fudge, no structure to the ice cream, just chocolate chips (the worst part). How irritating that they gave it out like this. I pulled out the cup from the other one and its covered in sticky chocolate...they knew it was messed up and still gave it out. Not sure how you mess up so bad? Gave me a spoon, should have given me a straw.
CS
Crystal Stanfield
Nov 28, 2025
1.0
DO NOT GO HERE! Every time we do they can not get a basic cheesecake blizzard right with brownies! It's just strawberry and vanilla! Never get our orders right and had hair in our ice cream!! Will NOT be back! It is literally the easiest job you can get at least do it right! How gross and lazy does one have to be!