Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
1,067 reviews
5 stars
513
4 stars
246
3 stars
115
2 stars
52
1 star
141
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and accommodating, although some noted issues with specific employees.
Food Quality
There were numerous complaints about the quality of food, particularly regarding melted ice cream and incorrect orders.
Service Speed
Customers frequently reported long wait times for their orders, with some experiencing significant delays.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area, with dirty tables and booths being a common concern.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a need for better attention to detail.
- BDBonnie D2 days ago2.0Really disappointed in this location lately. Today I ordered food for pickup and arrived at the store around the time the app said food would be ready. Went to the pick up counter like we usual. Thinking they were just super busy, I waited at the counter for 10 minutes as many people came in, ordered their food, got their food and left. All 4 employees walked past me several times without saying a word. 2 employees were running the register and making treats, 1 employee was pretending to be busy and the other employee was hiding in the back and then stocking cakes as a line formed. It wasn’t until I stood in the order line that any of the employees bothered to acknowledge me and they didn’t even have the order ready, so overall about a 20 minute wait for a pick up/mobile order AFTER the promised ready by time. The food has gone downhill and their blizzards were just sad: Too much mustard on the burgers; Oil for deep fryer needs to be changed ASAP, and The blizzards were basically vanilla ice cream with a small spoonful of toppings. Too bad, this location used to be awesome.
- DWDaxis WilsonNov 16, 20251.0It took 40 minutes for them to make a 6 pack of chicken
- THTheodore HelmsNov 13, 20251.0Took them 20 minutes to get my order and they gave me the wrong things. My blizzard melted while waiting
- JSJacob SonderNov 8, 20253.0Im quite sure dairy queen policy is employees serving or preparing food are to wear hair restraints whether that be a hat, hair net or visor. The employees at this location never have hats on and the person serving your food normally has hair halfway down their back and in their face. At least tie your hair behind your head. It almost makes me lose my taste for ice cream when I look at your employees preparing food with no hats on.
- AMAliyah MartinezNov 4, 20255.0Went yesterday 11/03 and the team that worked night shift yesterday did absolutely AMAZINGGG !! BURGER WAS DELICIOUS FRIES WERE DELICIOUS AND MY ICE CREAM CREAM CAME WITH HELLA COOKIES IN ITT !!! And it was super fast service and they were also super sweet ! Definitely will be coming back again
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill in Thornton, CO?
The restaurant is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, seating, outdoor seating, restrooms, and is wheelchair accessible.
Can I place an order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their official ordering website, and download their app for exclusive mobile deals and rewards.
Where is Dairy Queen Grill & Chill located?
It is located at 10140 Grant St, Thornton, CO 80229-2051, USA.
Are there nearby ice cream shops other than Dairy Queen Grill & Chill?
Yes, Orange Julius is a nearby ice cream shop that customers might consider visiting.
What other dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Firehouse Subs, Old Chicago, Buffalo Wild Wings, Renegade Burrito, and Starbucks for a variety of meals and beverages.
Are there automotive services near Dairy Queen Grill & Chill?
Yes, nearby automotive services include Tires Plus, Caliber Collision, Abra Auto Body Repair of America, and Brakes Plus for tire, repair, and maintenance needs.
Is Dairy Queen Grill & Chill a good place to bring kids and families?
Absolutely, it is family-friendly and welcomes children, offering booster seats, high chairs, and restrooms suitable for families.