Dairy Queen Grill & Chill

3.9
1071 reviews
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Business Details

10140 Grant St, Thornton, CO
80229-2051, United States
(303) 920-1897
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10140 Grant St, Thornton, CO
80229-2051, United States

Hours

Reviews

3.9
1,071 reviews
5 stars
513
4 stars
247
3 stars
116
2 stars
53
1 star
142

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, including wrong items and missing components.

Service Speed

Many reviews highlighted long wait times for food, with some customers waiting over 40 minutes for simple orders.

Food Quality

Customers expressed disappointment in the quality of food, particularly with melted ice cream and poorly prepared items.

Staff Behavior

Feedback indicated a mix of friendly and unprofessional staff behavior, with some customers noting rudeness and lack of attention.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and with food preparation.
  • BJ
    Ben Jackson
    2 days ago
    2.0
    Waited over 35 minutes for a 4-Piece chicken strip and they weren't even hot
  • WH
    Wallace Her
    5 days ago
    1.0
    Picking up an order at 6:03pm on, Janurary 7th and I walked out at 6:43pm. Look at the cameras, why should it take 40 minutes? Watching the workers pretend to work and pretend how to use a fryer. Not mad DQ, just confused.
  • JR
    Joseph Renslow
    Dec 2, 2025
    1.0
    Every time I go they get my order wrong, im so tired of it, it’s just one blizzard How do you mess it up every single time?
  • BD
    Bonnie D
    Nov 22, 2025
    2.0
    Really disappointed in this location lately. Today I ordered food for pickup and arrived at the store around the time the app said food would be ready. Went to the pick up counter like we usual. Thinking they were just super busy, I waited at the counter for 10 minutes as many people came in, ordered their food, got their food and left. All 4 employees walked past me several times without saying a word. 2 employees were running the register and making treats, 1 employee was pretending to be busy and the other employee was hiding in the back and then stocking cakes as a line formed. It wasn’t until I stood in the order line that any of the employees bothered to acknowledge me and they didn’t even have the order ready, so overall about a 20 minute wait for a pick up/mobile order AFTER the promised ready by time. The food has gone downhill and their blizzards were just sad: Too much mustard on the burgers; Oil for deep fryer needs to be changed ASAP, and The blizzards were basically vanilla ice cream with a small spoonful of toppings. Too bad, this location used to be awesome.
  • JS
    Jacob Sonder
    Nov 8, 2025
    3.0
    Im quite sure dairy queen policy is employees serving or preparing food are to wear hair restraints whether that be a hat, hair net or visor. The employees at this location never have hats on and the person serving your food normally has hair halfway down their back and in their face. At least tie your hair behind your head. It almost makes me lose my taste for ice cream when I look at your employees preparing food with no hats on.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.

What are the operating hours of Dairy Queen Grill & Chill in Thornton, CO?

The restaurant is open from 10:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.