Chipotle Mexican Grill

Reviews

• LL

  Lenn

  2 days ago
  5.0
  I came in Monday March 2nd and there were three people working. There was an older female, younger female, and one gentleman they were SO FAST and friendly. I’m kind of specific how I like things and they listened to all my annoying instructions. I see all the negative reviews but if you want great service I would recommend going more toward the night. :)
• KK

  Kalsoom Khan

  5 days ago
  1.0
  I wish there was zero star option available. The female staff member who was making my order was very rude and was not giving me the right portion and when I asked her she gave me an angry look. Will not be returning to this location. When I spoke with the manager the same staff lady started talking loud in Spanish. I will never go where you are disrespecting your customers for no reason.
• AH

  Agustin Hernandez

  6 days ago
  1.0
  DO NOT EAT HERE. If I could give negative ten star I would. Entire staff was out of control. Zero organization. Staff is extremely mad. Where is the manager or owner ??? Never coming back here again. It never changes. I’m all about second chances. But this place is something else. DO NOT EAT HERE. P.S. they barely had chicken ready.
• LL

  Luis

  Feb 20, 2026
  5.0
  the annoyed teenage worker got annoyed that I ordered too many sides (WHICH I DID NOT) and the Mexican ladies were all chismeando about how im broke or something like go find some joy wth food was GASSSS tho
• CH

  Celina Hinkel

  Jan 28, 2026
  1.0
  Quick explanation: employee got frustrated with my order, laughed at me, walked away from the station and refused to serve me. Whole story — Very frustrating and unprofessional experience. There were three employees working the line, and fourth at the register: a boy at the tortilla press, a female employee about whom I am writing this review (Salma, I think?) and another woman. I ordered two separate items (a burrito for someone else and a bowl for myself). The male employee started the burrito with no issue. The female employee (Salma) stepped in to help, and assumed my bowl was vegetarian and moved to skip the meat. When I said no, it was not a veggie bowl, she grabbed chicken without waiting for my response. I had intended to order steak but she had already grabbed the chicken. I didn’t want to annoy her by correcting her twice, and I like chicken too, so I said, “sure.” She then skipped ingredients, including queso and fajita vegetables, and moved down to the cold line without asking. When I asked her to go back and add queso and fajitas to the burrito, she got annoyed. At that point, I asked if we could finish my first item, since the burrito was for someone else and I didn’t want to get confused. It wasn’t busy — no one else was in line — but she laughed to herself and rolled her eyes. She continued rushing the order and kept asking “Is that all?” after every topping, even after I asked her to hold on because I wasn’t finished yet. She did this three times, an even moved to wrap up the burrito before I was finished. After the third time, i was very frustrated so I said (calmly): “The person I’m ordering for has more things they’d like — I’ll let you know when I’m done with the toppings.” At that point, she threw her hands up, walked away from the line, laughed, and mocked me instead of finishing the order. She refused to return to her station even after the other female employee asked her three times to return. That employee tried to finish my order while the original employee continued laughing, shaking her head, and avoiding eye contact. I felt like she treated my order as if it were unnecessarily difficult and then got annoyed every time I corrected her assumptions. Her behavior felt deliberate, dismissive, unprofessional, and uncalled for. I ultimately chose to leave rather than escalate the situation. I didn’t want to say something unkind. I didn’t feel like giving my money there, so I drove 20 blocks north to a different Chipotle to place the same order. Important to note: the boy at the tortilla press and the woman who tried to intervene were professional and kind. The line was clean and the food looked fresh.