Chipotle Mexican Grill

Reviews

• MM

  Myles Markgraf

  2 days ago
  2.0
  My last couple trips to this location have been extremely disappointing. My family primarily orders pick up as it is quite a trip from our house out to this location. With no exaggeration the past 5 times I have gone they are always missing something from my order. Sometimes the side of chips we order, or they wont put the queso and guacamole that we paid for, this last time I went they actually forgot an entire quesadilla and some special dipping sauce that cost extra and a few other things. So frustrating!! And to make it worse, the pickup is always infuriating. I can be standing in the lobby where it says to pick up orders for 15 minutes before I am even talked to by an employee. The people working the line are too busy to do anything about it so I have to wait there every time behind a line of 3-5 people and once in a blue moon they'll come out from the back and ask for a few peoples names and the orders are usually made way later than the estimated time to make it even more frustrating. I hope something changes here soon because I used to love the food and service here. It used to be my dad's favorite restaurant and its so sad to see it falling to these levels.
• JS

  Jeamie Sly

  3 days ago
  5.0
  My favorite chipolte on the north end of town! Good food with a short wait and they generally have everything ready or on the stove! 10/10 all day.
• CA

  cinque abby

  Dec 28, 2025
  1.0
  Eduardo and the other younger woman with brown hair in braid were really rude when taking our order. They were condescending and immediately switched to Spanish and started talking shit right in front of us calling us rude and racist things.
• NH

  Nickolas Herod

  Dec 17, 2025
  2.0
  Love the food that Chipotle serves, and I almost always go with the same thing, maybe just a different protein every now and then. I don't know what was up but the crew tonight seemed distracted and disorganized. Had to wait a few minutes while they switched out the rice, and I specifically asked for brown rice and brown beans, but I got one scoop of white rice, one scoop of brown rice, and black beans. That's totally not what I asked for. The next step I asked for only pico and lettuce, but the next employee decided to also add cheese to it. IF the employees were hard of hearing I would have accommodated them if they'd asked again, but then just asked once then guessed. If I had been charged for any extra items, I would have refused the item and asked them to do it again, but they didn't and there was a line behind me so I just went with it. If this is the new standard at this location I'll be taking my business elsewhere. Thanks
• AB

  Aura Bora

  Dec 16, 2025
  5.0
  I'm always happy when I can leave a GOOD review as opposed to a bad one: The young man that works here...Gabe, was amazing! He was a nice kid, positive, friendly, and he welcomed in each customer! He just seemed all around...good natured!!That's the kind of service customers are looking for! Thank you! Please don't change!!!

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