Mixed reviews on food quality; some enjoyed the cheesesteaks while others found them poorly made or inedible.
Service Issues
Frequent complaints about slow service, incorrect orders, and unprofessional staff behavior.
Staff Friendliness
Some customers praised the friendliness and helpfulness of the staff, while others reported rude or inattentive service.
Cleanliness
Concerns raised about cleanliness, with reports of unsanitary conditions and hair found in food.
MM
Maria
Feb 21, 2026
5.0
Would most definitely come back. The staff were great and helpful with the kiosk. Overall the food was also good, had no issues.
NN
Nick
Feb 21, 2026
3.0
The "old school cheesesteak" is the worst cheesesteak I've ever had. Its seriously gross, with a gigantic amount of cheap stadium slop cheese.
I tried someone else's chicken cheesesteak and it actually was pretty decent. Had vegetables, better cheese, and cooked well enough.
They need to get the old school off the menu. Overall its ok I guess. Not worth going again though.
AF
Alyssa Freeland
Jan 26, 2026
5.0
The employee was so friendly. He did such a great job with our food. Best experience yet!
CC
Catfisch
Dec 29, 2025
1.0
Ordered through Grubhub. Missing drink. Missing 2 bags of chips. Missing sauces from mozzarella sticks and from the wings. Mozzarella sticks order is … 3 sticks?! And to top it off - a 15 inch hair in the sub. WTH!
BD
Barbie D
Dec 28, 2025
5.0
First time there and was great! Service was fast, staff were friendly and food was delicious. Ordered large Philly Cheesesteak and was glad decided to get it. Definitely will go back when we’re in the area again.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery?
No, Charleys Cheesesteaks does not offer delivery services as their delivery hours indicate they are closed every day.
Can I use the drive-through service at Charleys Cheesesteaks?
No, the drive-through service is not available; the drive-through hours show the business is closed all week.
Does Charleys Cheesesteaks provide pickup or takeout options?
No, pickup and takeout services are not available since the business is closed for those hours every day.
What forms of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 13801 Grant St. Space# 500, Thornton, CO 80023, USA, inside the Denver Premium Outlets.
Can I find Charleys Cheesesteaks online to view their menu?
Yes, you can view the menu and place orders online at https://order.charleys.com/menu/denver-premium-outlets/.
Which popular stores are near Charleys Cheesesteaks within Denver Premium Outlets?
Nearby stores include adidas OUTLET STORE, Kay Jewelers Outlet, Banana Republic Factory Store, and Tommy Hilfiger, among many others within the Denver Premium Outlets.
Are there other dining options close to Charleys Cheesesteaks at Denver Premium Outlets?
Yes, nearby dining options include Rise Pies for pizza and Wetzel's Pretzels for snacks, perfect for a quick bite before or after your visit.
What are some shopping options customers can explore near Charleys Cheesesteaks?
Customers can explore a variety of retail stores nearby such as Aerie, Crocs, Under Armour Factory House, and COACH Outlet for clothing, shoes, and accessories.
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Certified March 01, 2026Yext Knowledge Graph
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