Customers frequently reported slow service, unhelpful staff, and problems with order accuracy.
Food Quality
While some customers enjoyed the food, there were numerous complaints about overcooked or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary food handling practices.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of individual staff members.
MC
Mike De La Cruz
2 days ago
5.0
100% recommend! And the staff was so welcoming and it was clean and organized. The food was good the service is great, and overall everything was a great experience.
SP
sarahi Perez
3 days ago
5.0
Today i went to go buy a philly cheesesteak and the food was so great the service is also amazing the cashier was such a sweet heart she told me her name was skareltt 10/10 i recommend!!
JA
Jimy Angeles
4 days ago
5.0
Excellent food,excellent service,the food is very delicious and the cashier is very nice I totally recommend this place!
XX
Xhimhotep Xxx
Feb 15, 2026
1.0
Absolutely not worth 16$ will not be stopping by again just to get scammed
I ordered a large and got the amount for a small in a large piece of bread
DO NOT SPEND MONEY HERE
JJ
Jaron
Dec 22, 2025
1.0
Slow and needa improvement on the speed. Having someone sitting there and making it look pretty isn't efficient for the customer or the business. It's food place get people in and out! Food is okay
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks on weekdays?
Charleys Cheesesteaks is open for pickup and in-store service from 10:00 AM to 8:00 PM Monday through Thursday.
Is Charleys Cheesesteaks open on weekends?
Yes, Charleys Cheesesteaks is open from 10:00 AM to 9:00 PM on Fridays and Saturdays, and from 10:00 AM to 8:00 PM on Sundays for pickup and in-store.
Does Charleys Cheesesteaks offer delivery or drive-through options?
No, Charleys Cheesesteaks does not offer delivery or drive-through services; only pickup and in-store options are available.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payments.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 9901 Grant St., Thornton, CO 80229, USA.
How can I place an order online for Charleys Cheesesteaks at this location?
You can place an order online at https://order.charleys.com/menu/walmart-grant-st/ for the Walmart - Grant St, CO location.
What nearby shopping options are available close to Charleys Cheesesteaks?
Charleys Cheesesteaks is located near Walmart Thornton and Thornton Town Center, both great for additional shopping before or after your meal.
Are there any nearby family-friendly entertainment venues near Charleys Cheesesteaks?
Yes, Sky Zone Trampoline Park and Defy playground are nearby, providing fun activities for families visiting the area.
What nearby banking services are near Charleys Cheesesteaks for convenient transactions?
Academy Bank branches are located close by, allowing you to handle banking needs conveniently when visiting Charleys Cheesesteaks.
Can customers find other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include McDonald's for fast food, Dragon Wall for Chinese cuisine, and Saigon Bowl for Vietnamese and seafood dishes, offering diverse meal choices.
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Certified March 01, 2026Yext Knowledge Graph
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