Many customers praised the friendly and welcoming staff, with specific mentions of employees going above and beyond to enhance the dining experience.
Food Quality
The food received mixed reviews; while many enjoyed the cheesesteaks and fries, there were complaints about over-seasoning, incorrect orders, and unsanitary conditions.
Order Accuracy
Several customers reported issues with order accuracy, including receiving incorrect items and long wait times for corrections.
Cleanliness
The restaurant was noted for its cleanliness by many, although some reviews mentioned unsanitary practices by staff.
Management Issues
There were complaints about management responsiveness, particularly regarding order issues and staff behavior.
AO
Antoinette Oesterlein
Nov 2, 2025
1.0
I just paid $24 for me and my husband to eat, and none of it was edible.
YC
Yocelin Cruz
Oct 21, 2025
5.0
Friendly employees and great customer service.the Philly cheesesteak is super yummy and good quality
LC
Leticia Cruz
Oct 16, 2025
5.0
The food was really good! The staff were so kind and welcoming.
JL
Jubianca Reyes lopez
Oct 10, 2025
5.0
Very Good service, Excellent Food,friendly stand, totally recomended
SS
sunny sam
Oct 9, 2025
5.0
i loved the food visuals in the menu it looks just like what i had ordered the employees are friendly, little things in the lobby like napkins and straws were available at any time, best of all the food was delicious it’s self very sanitary and clean restaurant to eat at definitely recommend!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks on weekdays?
Charleys Cheesesteaks is open for pickup and in-store service from 10:00 AM to 8:00 PM Monday through Thursday.
Is Charleys Cheesesteaks open on weekends?
Yes, Charleys Cheesesteaks is open from 10:00 AM to 9:00 PM on Fridays and Saturdays, and from 10:00 AM to 8:00 PM on Sundays for pickup and in-store.
Does Charleys Cheesesteaks offer delivery or drive-through options?
No, Charleys Cheesesteaks does not offer delivery or drive-through services; only pickup and in-store options are available.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payments.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 9901 Grant St., Thornton, CO 80229, USA.
How can I place an order online for Charleys Cheesesteaks at this location?
You can place an order online at https://order.charleys.com/menu/walmart-grant-st/ for the Walmart - Grant St, CO location.
What nearby shopping options are available close to Charleys Cheesesteaks?
Charleys Cheesesteaks is located near Walmart Thornton and Thornton Town Center, both great for additional shopping before or after your meal.
Are there any nearby family-friendly entertainment venues near Charleys Cheesesteaks?
Yes, Sky Zone Trampoline Park and Defy playground are nearby, providing fun activities for families visiting the area.
What nearby banking services are near Charleys Cheesesteaks for convenient transactions?
Academy Bank branches are located close by, allowing you to handle banking needs conveniently when visiting Charleys Cheesesteaks.
Can customers find other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include McDonald's for fast food, Dragon Wall for Chinese cuisine, and Saigon Bowl for Vietnamese and seafood dishes, offering diverse meal choices.