Buffalo Wild Wings

3.4
2791 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
10090 Grant Street, Thornton, CO
80229, United States

Hours

Reviews

3.4
2,791 reviews
5 stars
1,027
4 stars
542
3 stars
351
2 stars
211
1 star
660

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unacknowledged arrivals, and unfriendly staff.

Food Quality

Many reviews mentioned cold or improperly prepared food, including wings served cold and incorrect orders.

Cleanliness

Several customers noted dirty tables and unsanitary conditions in the restaurant.

Management Problems

Customers expressed frustration with management's handling of service issues and staffing shortages.

Positive Experiences

A few reviews highlighted excellent service from specific staff members, indicating that there are instances of good customer service.
  • PP
    pushinpositivity
    Nov 16, 2025
    1.0
    This isn’t it at all! Got seated quick & sat in some water after it was cleaned I guess? Took bout 14 mins to get our drink order & we put our food order in then also. Got served some barely sauced bone in wings with a few lil feathers still on them! Everything barely warm. Kids burger was completely unseasoned. Overall everything was below mediocre, including the paper towels in the bathroom that were in there but not dispensing. Was gonna let the waiter know but she didn’t even bother to ask, so we chalked up the L and kept it movin… learn from us, don’t take the L!
  • CR
    C R
    Nov 11, 2025
    1.0
    The manager got mad because I walked to the bar to get a shot on my birthday after I already paid for my food they had no problem serving me sorry food cold food and one shot at the table but as soon as I stood up he said your cut off because these girls were drinking a margarita and I offered to buy them a drink just because I walked past them... Which is a gentleman thing to do when having a conversation 😉😅😉...I don't recommend this establishment to any one in Thornton or Colorado
  • EB
    Eric Bunning
    Nov 9, 2025
    1.0
    Absolutely horrible service, placed an online pickup order for 5:10 and food was not ready until 7. Manager said he would refund the order but that did not actually happen. Don't waste your time going here.
  • SV
    Samantha Vigil
    Oct 31, 2025
    1.0
    This place is a joke!! Walked in to no employee in sight. Stood up front for about five minutes before somebody came and finally decided to sit us down. Our server kaleb was not the friendliest. He took our drink order and food order and we didn’t see him for a while. Had to track him down for another drink. Waited for about 25 mins for our food to come out cold. We had to track our server down again to tell him our food was cold and he simply stated “What do you want me to do?” Told him we would pay for our drink and he charged us for three drinks. Talk to the manager on duty and he said don’t worry about it. Sorry about the bad experience. Never go to this place as you will be totally ignored.
  • JF
    Julia Fernandez
    Oct 18, 2025
    1.0
    I don’t know what’s going on at this Buffalo Wild Wings, but it was giving “we don’t care” from the moment we walked in. No one at the hostess stand, no greeting — just awkwardly standing there while employees walked past us like we were invisible. Then, a family comes in after us and gets seated right away… same with the next person who walked in. When we finally got seated (after apparently mastering invisibility), the table was still dirty, sticky, and just gross. We figured okay, maybe they’re busy, but after 15 full minutes of sitting there with no menus, no water, no server, and zero acknowledgment — we realized the service was as nonexistent as the cleanliness. We ended up walking out and going somewhere that actually wanted customers. If you’re hungry, you’ll get faster service at a vending machine.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Thornton, CO specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to midnight; on Thursday and Friday, it is open from 11:00 AM to 1:00 AM.