Arby's

3.8
675 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
200 East 144th Ave., Thornton, CO
80023, United States

Hours

Reviews

3.8
675 reviews
5 stars
306
4 stars
158
3 stars
83
2 stars
36
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions with specific employees.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with incorrect orders and food being cold or stale.

Cleanliness

The restaurant was frequently noted as clean, contributing to a positive dining atmosphere.

Service Speed

Several reviews mentioned slow service, particularly during busy times, leading to frustration among customers.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • AH
    Ainsley Heirls
    Dec 22, 2025
    5.0
    I love this Arby’s! They are very friendly and the service is quick! Definitely my first choice of Arby’s locations!
  • DS
    David Seward
    Dec 17, 2025
    5.0
    This is the friendliest fast food staff you will ever run into. The store manager really has a great team. The food is fast food but I have never had a wrong or missing item.
  • MS
    maggie stone
    Dec 11, 2025
    5.0
    Crystal was so helpful and sweet another location was out of potato cakes and she was able to help me out
  • JJ
    Jill
    Nov 4, 2025
    3.0
    Nice staff and suggestions. The only issue were the fries. I ordered curly fries and got the bottom of the barrel hard left over pieces.
  • EA
    Eric Aschemeyer
    Nov 2, 2025
    4.0
    A lot better than six months ago when I got yelled at. Pearl was wonderful and has a beautiful smile.