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Arby's

3.9
(782 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3903 E 120th Ave, Thornton, CO
80233, United States

Hours

Reviews

3.9
782 reviews
5 stars
363
4 stars
193
3 stars
98
2 stars
39
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Jonathan and Josh for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with freshness, incorrect orders, and food safety concerns.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews highlighting the well-maintained environment.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Speed of Service

Service speed varied, with some customers experiencing long wait times, particularly in the drive-thru, while others noted quick service.
  • AH
    Amy Howatt
    4 days ago
    5.0
    Jonathan is great!!!!!! So kind :)
  • LA
    Laura Ary
    Feb 19, 2026
    1.0
    I have not idea what kind of meat this is we got a beef n cheddar and we have no idea what kind of meant was on this sandwich. Prices going up amd up amd the food quality is poor. Like who would even put this on a sandwich so gross..Would love to show what thos meat looked like but wo t let me add my photo..
  • GM
    Gina Marie
    Feb 11, 2026
    5.0
    Me and my dad went in earlier today and the service was exceptional. A kind lady named Heather who was taking our order was the best. She was friendly and outgoing we loved her positive attitude.
  • JE
    Jacob Emmons
    Feb 3, 2026
    3.0
    Always super slow. Me and another guy waited 10 min before we were helped. The young lady's that were In the front completely ignoring us. But a nice guy that's tall and has tattoos was extremely helpful and your us ordered and out the door.
  • JG
    joshua g
    Jan 25, 2026
    5.0
    I ordered online and was running behind on my pickup time. When I arrived they had already put my food in the warmer to keep it warm for me when I did arrive. No other place would do that for you!! Kind and quick service as always

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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