Arby's

3.8
1383 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
501 E 84th Ave., Thornton, CO
80229, United States

Hours

Reviews

3.8
1,383 reviews
5 stars
583
4 stars
330
3 stars
227
2 stars
98
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff, highlighting specific employees for their excellent attitudes.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with freshness and preparation.

Wait Times

Several reviews mentioned long wait times, both in the drive-thru and inside the restaurant, impacting overall satisfaction.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

The restaurant was generally noted as clean, contributing positively to the dining experience.
  • OH
    Orlando Hndz
    4 days ago
    5.0
    It's good
  • PM
    Payton Medina
    Dec 30, 2025
    1.0
    The staff was extremely rude and when I asked for sauce they forgot in my bag they tried saying they didn’t forget it asked to see the bag and didn’t even apologize and gave me 1 single sauce
  • JG
    Jack Garrison
    Dec 18, 2025
    5.0
    Food tasted great and was fresh. Even better than that was the service at the Counter. Big shout out to Marlon. Great example of how you treat each customer! Made my day with the courtesy and speed of service! I will be back to eat again, especially if Marlon is at the register.
  • MR
    Mary Rose
    Dec 6, 2025
    5.0
    I would like to thank 2 of your employees who work on 84th and Grant st. jB and Ineda for there excellent customer service and professionalism! I have not eaten at Arby's in many years, I decided to stop there one day, JB made my sandwich exactly how I wanted it, not only that the sandwich was not all sloppy like i had remembered, he made my sandwich just like the commercials! I was very happy and told many of my friends and family about the well made sandwich and I have returned many times in the last few months. Ineda also has a wonderful attitude with all the customers! I will continue to eat there as long as your employees continue such wonderful service and food! Mary Rose
  • DF
    DJ FRESH
    Nov 23, 2025
    1.0
    Manager very rude.