CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Superior is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported problems with order accuracy and staff attitude, with many expressing dissatisfaction with the service quality.
Cleanliness
Numerous reviews highlighted concerns about the cleanliness of the restaurant, with many customers noting dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes, food freshness, and overall value for money.
Positive Staff Interactions
Despite the negative feedback, several reviews praised specific staff members for their friendliness and helpfulness, indicating that some employees provide excellent customer service.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food received, leading to complaints about perceived value.
MM
Matt M
Nov 8, 2025
1.0
This Panera is not managed well. The customer service is terrible. Every time I go in, there is no one available at the cash register to place my order. They expect you to use the self service computer for placing orders. They need to hire more employees who are friendly and attentive to customer needs.
CS
Callen Sapien
Oct 31, 2025
1.0
Shut off ordering over an hour before closing
AS
Andrew Samis
Oct 23, 2025
5.0
Great place to relax and recoup after a night out. The food is always great and the coffee is always strong, hot, and ready. Good customer service, too. I drive out of my way to go to this specific location in superior. Fireplace and WiFi.
JG
Jackson Ginsberg
Oct 21, 2025
5.0
Panera is Panera, great stuff! But excellent service & always clean + cozy. Peter was very kind to me & when the woman ahead of me in line had an issue, he was incredibly patient & helpful.
MJ
Madison Jones
Sep 20, 2025
1.0
The credit card system is down.. ok can I pay cash? No? What the heck, Superior Co stores are just a mess