Chipotle Flatiron Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and a filthy dining area.
Service Quality
Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold food, small portion sizes, and poorly prepared items.
Inconsistency
There were numerous comments about inconsistent experiences, with some customers praising the food and service while others had very negative experiences.
MI
Mystery Inc
Dec 13, 2025
1.0
Came in for a burrito and the place was filthy, tables were dirty and the line had rice and beans everywhere, maybe they just decided to not clean. As far as the service it was about as bad. Seems like a bunch of kids just hangin out, i dont think they know what they are doing. All the meat looked dry like it wasnt rotated. The barbacoa was like soup. These guys have no clue how to roll a burrito, its pretty sad. If you have 10 people on staff and you cannot keep the line or the store clean or keep the food rotating and fresh, then you just need to go. Maybe it just needs a new manager.
MK
Michael Kussin
Dec 6, 2025
1.0
Went by around 2:45pm on Dec 6. Got a chicken bowl. The chicken was cold… Leads me to wonder how long it has been below temp. Management must’ve been too busy interviewing new hires to make sure their food safety standards were up to par. Prayers up for my bathroom.
TJ
Tricia J
Dec 4, 2025
2.0
The last 2 times I ordered from the his location my order was made poorly. Last time they served me dry old meat which shouldn’t have been served to anyone. Today I was given 5 pieces of meat I my meal and there were other missing ingredients. They don’t seem to care about providing quality food, or accurate orders. Twice in row is what gets me. I have them the benefit of the doubt and ordered again. Unfortunately their process of providing feedback on their website is also unsatisfactory.
EV
Emilee VanOverschelde
Nov 24, 2025
1.0
Rude employees who are children, they don’t care about their jobs. The Carne Asada had a bunch of chew “fat” pieces in it that were inedible.
I went in today for a mother daughter treat with my 6 year old since, she wanted tacos so badly. I waited in line for quite some time even though there weren’t actually many customers ahead of me. There was one person making the food and one person checking people out. It was lunch time. They were SO slow. They put sour cream on my food — I’m lactose intolerant — I asked for some on the side (for my daughter), and they put it in my food. Then they didn’t even offer to remake it but said “oops”. They didn’t ask my daughter what side she wanted and handed us a gross looking tiny orange, no chips with the kids meal like they normally have.
I ordered a drink, and their Diet Coke was running completely clear. Apparently they were fully out. That was pretty frustrating. I wouldn’t have eaten there had I known that.
The teenager at the counter who refunded my drink lied to me and told me she was the general manager. Then when I asked for the managers card she basically threw it at me. I went to sit down after, and one of the rude children working behind the counter kept staring at me.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Flatiron Crossing serve?
Chipotle Flatiron Crossing serves customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at Flatiron Crossing?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located?
It is located at 1940 Coalton Rd, Superior, CO 80027, USA, in the Flatiron Crossing area.
Can I order food online from Chipotle at Flatiron Crossing?
Yes, you can order online through their website or mobile app; use the order links available at https://order.chipotle.com/ or the Chipotle app.
How can I contact Chipotle Mexican Grill at Flatiron Crossing for inquiries?
You can reach them via email at CO.3889.FlatironCros@chipotle.com or by phone at +1 720-863-7857.
Does Chipotle Mexican Grill at Flatiron Crossing support sustainability and responsible sourcing?
Yes, Chipotle prioritizes 'Food with Integrity' by sourcing ingredients from farms with humane and sustainable practices and serving food without artificial additives.
What nearby fast food options are there around Chipotle Flatiron Crossing?
Nearby fast food options include Burger King and Jack in the Box, both within the same area, providing alternatives or additional choices for customers.
Are there coffee and snack options close to Chipotle Mexican Grill at Flatiron Crossing?
Yes, Vento Coffee, a café and smoothie/juice bar, is nearby, making it convenient to grab coffee or a snack before or after your meal.
What medical or wellness facilities are near Chipotle at Flatiron Crossing?
Nearby wellness centers include Centeno-Schultz Clinic, Peak ENT and Voice Center, and Rock Creek Spine & Rehabilitation Center, offering health services that customers can access in the area.
Are there fitness or gym facilities close to Chipotle Mexican Grill at Flatiron Crossing?
Yes, AMLI at Flatirons and MBS CrossFit gyms are nearby, allowing customers to combine dining with fitness activities in the area.