McDonald's

3.4
1230 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1150 S Lincoln Ave, Steamboat Springs, CO
80477, United States

Hours

Reviews

3.4
1,230 reviews
5 stars
394
4 stars
288
3 stars
229
2 stars
96
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews highlighted poor food quality, including cold items, incorrect orders, and instances of food contamination.

Staff Performance

While some customers praised individual staff members like David for exceptional service, others noted overall staff unfriendliness and lack of professionalism.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Inconsistent Experience

Overall experiences varied significantly, with some customers having decent visits while others reported severe issues.
  • DB
    Dean Bucholz
    2 days ago
    2.0
    The food seems lackluster. Consistently burgers that I order that don't even come with Pickles then they taste like pickles anyway. Yesterday evening my daily double head plastic in it. Roma tomatoes are fine but they're not consistent with the photograph of the food. For the price of the McDonald's do much better for what you get . They don't seem to take customer service seriously. And quite often the cleanliness of the restaurant is a lot to leaves a lot to be desired! Also a link to share your customer service experience with a service team just reinforces the lack of care for customer service. Very sad they cannot leave a personalized response to complaints!!
  • BK
    Bayan Kairatkyzy
    Dec 15, 2025
    1.0
    1. Asked us to sit another table saying that section was already closed : which there was no sign saying it so. Came before 2 hours till closing. 2. Food was gross felt like it was picked up from trash. Fries should be crispy but those were soft and stalled. 3. Ordered DINE IN, not TOGO as you can see they bring us food in the bag. ( there was another table with tray dining in) paid extra for dining in tho. First time in Steamboat Springs , maybe it just me expecting more from a mcdonalds in a small town. I had a better experience in other even smaller town than that. Never coming again thanks
  • MW
    Marin Wetherell
    Dec 12, 2025
    1.0
    Literally threw up after eating a mcchicken from this place
  • MH
    Maggie Hall
    Dec 9, 2025
    1.0
    Between a long wait time in the drive thru, staff members not responding at the drive thru speaker or providing any assistance, and inaccurate orders, this place is like a build-your-own chaotic fast-food meal adventure! Also, be warned that the staff does not answer the store phone to be able to correct orders.
  • KA
    Kyle Anjuna
    Dec 9, 2025
    1.0
    Drive thru staff are impatient and rude. We ordered a diet coke and received a regular coke. That could be very dangerous if we were diabetic. Took forever and couldnt even get our order right. Don't bother trying to call to complain, it'll only ring and ring. The link the "owner" is responding to reviews on here with literally is broken. Be wary when going here, its a mess.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Steamboat Springs?

McDonald's in Steamboat Springs is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, it has a drive-thru open daily from 5:30 AM to midnight.