Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about cold or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some noting helpful employees while others encountered unprofessional behavior.
HK
Hilary Kircher
6 days ago
1.0
This place is has rude and incompetent people working. Check your entire order- somehow they messed up 2 different things in my order and they had to bring out the receipt so I could show them what I ordered vs what I received.
JG
Jessica Gale
Feb 20, 2026
2.0
Their junior bacon cheese burger is the smallest burger in fast food industry…disappointed. And we waited for 30 min for our food along with the rest of the people. Lack of staff, organization and speed. Not coming here again.
CM
Collin McBroom
Feb 16, 2026
2.0
I had points in the app I wanted to redeem for a sandwich. When my order was taken I let her know I wanted to use my points for a crispy chicken sandwich and she didn't add the item. No big deal, but what is is that when I pointed this out she immediately put on an attitude and got defensive, and said that it had to be put on the order for it to go through. I explicitly let her know I was using points AND for what item. What am I supposed to do, walk behind the kiosk and push the button myself? It is absolutely on the one ringing up the order to add the item and to act like it's my fault that SHE did not do so is highly unprofessional and doesn't even make sense.
This wouldn't have even been an issue if the self-order kiosks were working. All three of them unfortunately were not operational.
This means that the only way to use my points was for it to be scanned at the POS. Unfortunately, their registers wouldn't scan the QR code that you have to scan to use these points! So after the frustration of having to put up with the anti-customer service of the staff of this location, there was no way for me to even redeem my sandwich!
I was visiting from out of town, but there are obviously locations at home and experiences like this highly discourage me from visiting Wendy's at all when this is the 'baseline' for how my experience will be. I come to enjoy a meal, not leave frustrated.
AG
A G
Feb 9, 2026
4.0
We stopped for a burger.
Tasty with fries & a help yourself drink.
Great location with great views of the mountains.
Rebecca was very helpful & friendly.
What are the regular drive-through hours at Wendy's Silverthorne location?
The drive-through at Wendy's in Silverthorne is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.
Does Wendy's Silverthorne serve breakfast meals?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides available through their app or website.
Can I order Wendy's for delivery or takeout?
Yes, Wendy's Silverthorne offers delivery and takeout services which can be ordered through their mobile app or website.
What payment methods are accepted at Wendy's Silverthorne?
Wendy's Silverthorne accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Silverthorne for customer support or feedback?
You can provide feedback through Wendy's Customer Care team via their Contact page or call the location directly at (970) 468-0129. There's also a customer satisfaction survey available online.
Are Wendy's gift cards available at the Silverthorne location?
Yes, Wendy's gift cards can be purchased in-restaurant, at various retailers, or through Wendy's online gift card portal.
What are some nearby places of interest around Wendy's Silverthorne?
Nearby places include Lake Dillon for outdoor activities, Outlets at Silverthorne for shopping, and Timberline Craft Kitchen & Cocktails for dining and drinks.
Are there other dining options near Wendy's in Silverthorne?
Yes, nearby dining options include Good Times Burgers & Frozen Custard, Which Wich sandwich shop, and Windy City Pizza.
How can nearby transit or gas stations help when visiting Wendy's Silverthorne?
Nearby gas stations like Silverthorne Texaco, Exxon & Mobil Stations, and Shell can be used for refueling while visiting Wendy's, making it convenient for customers driving to the location.
Is Wendy's Silverthorne location still open and serving customers?
Yes, the Wendy's in Silverthorne is open and committed to serving quality food via dine-in, drive-thru, and delivery where available.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: