Subway

Reviews

• RC

  renae campbell

  6 days ago
  1.0
  I chose to use Subway to cater my daughter's wedding, this went through EZCater and you had to pay in advance with the order. I spoke to the Silverthorn store, and she assured me that 15 platters would not be a problem, but I had to give her at least 3 weeks' notice for scheduling her help to ensure they could do the order. I submitted the order online to be filled at the Silverthorn store, and somehow it got changed to the Frisco store. The manager at Silverthorn assured me that it wasn't a problem and they had my order and were going to take care of everything. I tried calling the Frisco store and no one would answer the phone! Needless to say, the day before the wedding I went into the Silverthorn store, and they had to get the manager on the phone. She told me to go talk to Frisco and sort it out with them. So, I ended up filling the order through them even though Silverthorn said they had it all set to go. This was the most stressful part of all, being lied to! I was charged three times through EZCater to boot and they never had anyone available to discuss it with! I ended up disputing the $812 charge with my credit card company. I would never deal with either store ever again!
• JL

  J L

  Nov 8, 2025
  1.0
  Over priced and terrible value. Go to snarfs across the parking lot, you’ll save money and get a way better sandwich. The sketchy dude in the dodgers hat kept popping his head out but wasn’t helping customers. Like he was looking for someone (that wasn’t a sandwich customer). Sketchy vibes all around
• BD

  Brian Drees

  Sep 19, 2025
  3.0
  If you want to lose $45 for two sandwiches with day-old bread, this is the place for you
• MR

  M R

  Aug 19, 2025
  1.0
  On my first visit, I was overcharged for a 6-inch flatbread sandwich- they charged me $24 - when I said that is not right they corrected me and said I am wrong… On my second visit today, when I again requested a 6-inch flatbread (which is listed on your menu), the employee told me it was not available. Even after I explained it was on the menu, he insisted it could not be done—when in reality, all that was needed was to cut the flatbread in half- I then left and took my business elsewhere. On another occasion when I did receive the 6-inch flatbread, my sandwich was drenched in vinaigrette, making it inedible. He hardly spoke English and was overall rude. This has consistently been the worst experience I’ve had at any Subway. Since I live nearby, I truly wish this location offered better service so I could actually eat here. Do yourself a favor and do not eat here - I won’t be surprised if this location goes out of business.
• LP

  Lucky Palo

  Jun 22, 2025
  1.0
  They rob you. I ordered a Rotisserie Footlong, which should have been $9.19 as their their charge board. Adrianna the staff there charged me $13.75 under some other sandwich. When I confronted, she said what is your problem? I explained her what is the case to which she realized that she is caught she says yes that's the price. She quickly rushes to her register and gives me a dollar and says here is your difference, happy? She then runs another receipt for some another sandwich and hands that to me? This whole episode is making me think what was she trying to do? Steal for herself or for the owners? There were hardly other guests, so she wasn't even rushed

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