Chipotle Silverthorne is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and inattentive staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Numerous reviews mentioned issues with food quality, including cold or improperly cooked items, small portions, and missing ingredients.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.
Order Accuracy
Many customers experienced problems with incorrect orders, both for in-person and online transactions, leading to frustration and dissatisfaction.
Pricing Concerns
Several reviews noted that the prices were considered high relative to the portion sizes and quality of food received.
MR
Michael Rupert
4 days ago
3.0
very mid Chipotle …
DH
Daniel&Amelia Hartwig
Nov 16, 2025
1.0
$20+ for just a burrito need i say more we will not be returning
LD
Lauren Dames
Oct 28, 2025
1.0
Total rip off. The carne asada is cheap, chewy, and overpriced. I waited for the fresh batch but it still looked and tasted like it had been sitting in the bin all day. What a bummer & total waste of $27.00
JJ
Jake
Oct 25, 2025
1.0
Ordered through the website. Waited 45 minutes to be contacted and told they see my order but not the contents. Sent someone a photo with my ordered and waited another 30. To get another call and told they’re closing and not going to make my food. Took another 25 minutes to get it canceled. Not only was my time wasted but multiple people wasted time attempting to pick up the order.
Now have to wait 3-5 business days for a refund
BS
Bob Saget
Oct 5, 2025
1.0
Easily the most disappointing Chipotle I've ever been too. Honestly, the owner needs to take a look at the entire cast of employees and restart.
They are hilariously slow, inept, and rude. If there was any other Chipotle in 20 miles, I would go there instead.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Silverthorne?
Chipotle Mexican Grill in Silverthorne is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Silverthorne offer pickup and delivery services?
Yes, Chipotle Silverthorne offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Silverthorne?
It is located at 247 Rainbow Dr, The Outlets at Silverthorne, Silverthorne, CO 80498.
What types of food can I expect at Chipotle Mexican Grill Silverthorne?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced real ingredients without artificial colors, flavors, or preservatives.
How can I earn rewards or get exclusive offers from Chipotle Silverthorne?
You can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Does Chipotle Silverthorne accept gift cards and credit cards?
Yes, Chipotle Silverthorne accepts gift cards and credit card payments.