Chipotle Mexican Grill

3.6
1251 reviews
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About

Mexican Restaurant
Chipotle Silverthorne is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
247 Rainbow Dr, Silverthorne, CO
80498, United States

Hours

Reviews

3.6
1,251 reviews
5 stars
545
4 stars
238
3 stars
119
2 stars
93
1 star
256

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

Numerous reviews mentioned issues with food quality, including cold or improperly cooked items, small portions, and missing ingredients.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.

Order Accuracy

Many customers experienced problems with incorrect orders, both for in-person and online transactions, leading to frustration and dissatisfaction.

Pricing Concerns

Several reviews noted that the prices were considered high relative to the portion sizes and quality of food received.
  • MR
    Michael Rupert
    4 days ago
    3.0
    very mid Chipotle …
  • DH
    Daniel&Amelia Hartwig
    Nov 16, 2025
    1.0
    $20+ for just a burrito need i say more we will not be returning
  • LD
    Lauren Dames
    Oct 28, 2025
    1.0
    Total rip off. The carne asada is cheap, chewy, and overpriced. I waited for the fresh batch but it still looked and tasted like it had been sitting in the bin all day. What a bummer & total waste of $27.00
  • JJ
    Jake
    Oct 25, 2025
    1.0
    Ordered through the website. Waited 45 minutes to be contacted and told they see my order but not the contents. Sent someone a photo with my ordered and waited another 30. To get another call and told they’re closing and not going to make my food. Took another 25 minutes to get it canceled. Not only was my time wasted but multiple people wasted time attempting to pick up the order. Now have to wait 3-5 business days for a refund
  • BS
    Bob Saget
    Oct 5, 2025
    1.0
    Easily the most disappointing Chipotle I've ever been too. Honestly, the owner needs to take a look at the entire cast of employees and restart. They are hilariously slow, inept, and rude. If there was any other Chipotle in 20 miles, I would go there instead.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Silverthorne?

Chipotle Mexican Grill in Silverthorne is open every day from 10:45 AM to 10:00 PM.

Does Chipotle Silverthorne offer pickup and delivery services?

Yes, Chipotle Silverthorne offers both in-store pickup and delivery services.