Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Security, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 310 Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.0
1,596 reviews
5 stars
433
4 stars
297
3 stars
224
2 stars
156
1 star
486
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, even when the restaurant was not busy.
Food Quality
Many reviews highlighted issues with food being served cold, incorrect orders, and items not being fresh.
Customer Service
Numerous complaints were made about rude and unhelpful staff, particularly from management, leading to a negative customer experience.
Order Accuracy
Frequent mistakes in orders were noted, with customers receiving incorrect items or missing components.
Overall Experience
Overall, the location received a significant amount of negative feedback, with many customers expressing dissatisfaction and a reluctance to return.
- MPmichele PritchardDec 22, 20252.0This store definitely went through a 3 month rough stage.Many times there was only one person working and it took forever to get served the wrong stuff.On one occasion they were closed at 7 pm
- GCGia ChrispenDec 12, 20251.0Got the double smasher.. I live 4 min away from the store. My meal is cold Fries sticking together like they been on the waiting line since they open. Bugger patties COLD NOTHING WAS FRESH EVERYTHING HAD TO BE REHEATED. I HAVE PICTURES. I want my money back Serving hot food that someone is paying for us a given
- BBBraxton BrightNov 24, 20251.0Been here a few times. It’s always been slow but it’s only getting slower. Placed an order for a medium (got a small) tea and a sonic blast which comes with whipped topping (which I didn’t get). Not only these issues, but I placed the order through the app while at my house and got there in 10 minutes and waited another 30. It’s unfortunate I like sonic.
- JSJanine ShirleyNov 20, 20251.0Had a bad experience at this location. The manager is so arrogant that she didn’t even follow the direction of her general manager, who left word with me and his name and title to replace my drink. I tried to reason with the manager and had to go home to get the receipt that gave the name of the general manager and the day of the bad service! I asked for tots and received tots mixed with fries that were refried in grease a second time and sold to me. Cherry limeade which is their specialty served without the lime and no cherry! Then when the general manager tried to make it right his manager failed to follow through! After the terrible experience and producing the receipt as proof I decided to decline any further service at this location! Terrible service just expect it at this location!
- FSFreedom Of SpeechNov 5, 20251.0Went to drive thru order a large sonic blast and 2 small blast and as you can see from the photos they didn’t fill them up looks like they half fast it. I asked her I ordered a large and the response I get is “I can’t make a large blast they come in medium and small, I told her you should have said that when I ordered. Worst service and I never go there and this will be the last time. They r there to get a paycheck and don’t care about customers service. WORST PLACE EVER!