Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers complained about receiving cold or poorly prepared food, with some items described as stale or reheated.
Staff Attitude
There were numerous mentions of rude or unprofessional behavior from staff, particularly from management, contributing to a negative customer experience.
Inconsistent Experience
While some customers reported positive experiences with friendly service and correct orders, these were overshadowed by the majority of negative feedback.