Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service is inconsistent, with many reports of rude employees and poor attitudes.
Food Quality
Food quality varies significantly, with complaints about cold, undercooked, or incorrect orders.
Speed of Service
Some customers praised the fast service, especially in the drive-thru, while others experienced long wait times.
Cleanliness
The restaurant is generally reported as clean, but some customers noted issues with cleanliness in specific areas.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
CZ
Charlotte Zinn
Nov 14, 2025
5.0
I've been hesitant to go to Wendy's - past visits have been substandard. Today, however, I am happy to say that I got a superb apple pecan chicken salad. It was wonderful and want the store to know it is heartily appreciated. Excellent service, as well. Thanks
MC
Marieth Ruiz caballero
Oct 24, 2025
5.0
Es súper bueno me encanta ir 💗
NN
Noxasoar2806
Oct 23, 2025
1.0
I went through the drive-thru to make a purchase, and the manager was the one who took my payment. She was very rude because I wanted to pay with Apple Pay, and she kept insisting that they didn’t accept that payment method. I told her that they did, and that I could see it right there, but she said she couldn’t reach far enough to take my phone (even though I’ve paid that way before without any problem). She was in a terrible mood and said that if the phone fell, it wasn’t her problem — in a very rude and disrespectful way. Worst customer service.
CG
Carlo Garcia
Oct 13, 2025
1.0
I found a hair on my French fries 🤮
NN
neon
Sep 27, 2025
1.0
Good lucky trying to get any service here unless you are going threw the drive threw