Wendy's

3.5
347 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
101 Railroad Ave, Rifle, CO
81650, United States

Hours

Reviews

3.5
347 reviews
5 stars
127
4 stars
84
3 stars
49
2 stars
26
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from employees, leading to a negative customer experience.

Food Quality

Several customers reported issues with food quality, including undercooked items and incorrect orders.

Speed of Service

While some customers praised the quick service, others experienced long wait times and delays in receiving their orders.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some praising it while others noted dirty conditions.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a lack of attention to detail.
  • CZ
    Charlotte Zinn
    Nov 14, 2025
    5.0
    I've been hesitant to go to Wendy's - past visits have been substandard. Today, however, I am happy to say that I got a superb apple pecan chicken salad. It was wonderful and want the store to know it is heartily appreciated. Excellent service, as well. Thanks
  • MC
    Marieth Ruiz caballero
    Oct 24, 2025
    5.0
    Es súper bueno me encanta ir 💗
  • NN
    Noxasoar2806
    Oct 23, 2025
    1.0
    I went through the drive-thru to make a purchase, and the manager was the one who took my payment. She was very rude because I wanted to pay with Apple Pay, and she kept insisting that they didn’t accept that payment method. I told her that they did, and that I could see it right there, but she said she couldn’t reach far enough to take my phone (even though I’ve paid that way before without any problem). She was in a terrible mood and said that if the phone fell, it wasn’t her problem — in a very rude and disrespectful way. Worst customer service.
  • CG
    Carlo Garcia
    Oct 13, 2025
    1.0
    I found a hair on my French fries 🤮
  • OC
    Ozzy Campos
    Sep 24, 2025
    1.0
    Terrible service, I was supposed to get a refund or a gift card in the mail and never received it by the manager Alea. I have contacted her and have got nothing back.

Frequently Asked Questions About Wendy's

Is 101 Railroad Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.