Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including hard buns, cold food, and incorrect orders.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about the state of the restrooms and dining area.
Positive Staff Interactions
Despite the issues, some customers praised the friendliness and helpfulness of certain staff members.
JN
Jonquil Nival
5 days ago
4.0
No issues but staff could be a little more cheerful
RJ
Romie Jaramillo
Jan 3, 2026
1.0
Burger bun was so hard.... they should of thrown it out... I've never had issues at this Wendy's before and it was the only one I'd go to... Fries were decent and so we're the nuggets... Guess what do I expect for a 6 dollar meal...
LL
Larry
Dec 9, 2025
4.0
Hey the young er kids that work there are on point hats off to there work and good manners !! The rest of the staff also hard workers that make sure the orders are right !! Hats off to them ALL !! theY go best to make the customer is satisfied... great job
JH
Jeffrey Hunter
Nov 21, 2025
4.0
Did a decent job but again doesn't matter which one you go to buns are all was hard/ not fresh. But this Wendy's is pretty good.
AJ
Albert Johnson
Nov 17, 2025
3.0
Service was good. Burger tasted like a wet napkin. Guy behind counter was cute tho.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at the Wendy's location on 602 N. Santa Fe?
The drive-through at this Wendy's is open daily from 6:30 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Pueblo, CO serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's delivery available near me?
To check delivery availability, please use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact this Wendy's for questions or feedback?
You can contact the Customer Care team via live chat or phone at 888-624-8140, or reach the restaurant directly at (719) 545-4742.
Where can I find menu pricing and nutrition information?
Menu pricing and nutrition info can be found on order.wendys.com or the mobile app for this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's gift cards?
You can purchase Wendy's gift cards in-store, at various retailers, or online at WendysGiftCards.com.
What nearby attractions or services can customers visit before or after dining at Wendy's?
Nearby places include G4 Paint & Supply for building needs, Authentically Organic spa for relaxation, and Momo Japanese Restaurant for additional dining options.
Are there convenient schools near Wendy's for families visiting the area?
Yes, Connect Charter School and Faith Martial Arts LLC are nearby, making Wendy's a convenient meal stop for families in the area.
How can nearby transit or office locations assist customers visiting Wendy's?
Nearby offices like Gobins Inc and Total Office Solutions may serve working professionals who can easily stop by Wendy's for meals during breaks.