Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Quality
Customer service experiences varied widely, with some praising staff for being friendly and efficient, while others noted rudeness and poor communication.
Food Quality
Several reviews highlighted problems with food quality, including stale buns, cold food, and incorrect preparation.
Cleanliness
Multiple customers mentioned that the restaurant was dirty, particularly the restrooms and dining area.
Speed of Service
While some customers praised the speed of service, others experienced long wait times and delays in receiving their orders.
RS
Rachel Dressler Honey's (Mom-Sweet Simplicity)
5 days ago
4.0
Great Frosty for the road!
The fries were overly salted. Someone was working OT on the Shaker, that day..
Stil Acceptable! 😋
KM
kalep Murillo
Feb 9, 2026
5.0
Great food and very nice employees I would 100% recommend this fast food.❤️
NL
New Life Builders LLC
Feb 6, 2026
1.0
The french fries felt like they were soaked in ten day old grease, and they were cold.
The hallway, leading to the bathroom smell like a chicken house, and it was worse inside the bathroom. Somebody needs to clean that place up.It's disgusting.
EH
Ekim Harding
Jan 19, 2026
1.0
Asked for 2 double stacks and they tried to give me 2 biggie bags with double stacks ..these people are not the brightest crayons in the box
ED
Ethan Darion
Jan 13, 2026
1.0
I will never buy food from this establishment because they allow homeless people to sit at the end Driving Through to ask for food and money on property
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at the Wendy's location on 602 N. Santa Fe?
The drive-through at this Wendy's is open daily from 6:30 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Pueblo, CO serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's delivery available near me?
To check delivery availability, please use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact this Wendy's for questions or feedback?
You can contact the Customer Care team via live chat or phone at 888-624-8140, or reach the restaurant directly at (719) 545-4742.
Where can I find menu pricing and nutrition information?
Menu pricing and nutrition info can be found on order.wendys.com or the mobile app for this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's gift cards?
You can purchase Wendy's gift cards in-store, at various retailers, or online at WendysGiftCards.com.
What nearby attractions or services can customers visit before or after dining at Wendy's?
Nearby places include G4 Paint & Supply for building needs, Authentically Organic spa for relaxation, and Momo Japanese Restaurant for additional dining options.
Are there convenient schools near Wendy's for families visiting the area?
Yes, Connect Charter School and Faith Martial Arts LLC are nearby, making Wendy's a convenient meal stop for families in the area.
How can nearby transit or office locations assist customers visiting Wendy's?
Nearby offices like Gobins Inc and Total Office Solutions may serve working professionals who can easily stop by Wendy's for meals during breaks.
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