Subway

3.8
444 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Pueblo Subway® Restaurant at 965 West U.S. Hwy 50 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
965 West U.S. Hwy 50, Pueblo, CO
81008, United States

Hours

Reviews

3.8
444 reviews
5 stars
198
4 stars
108
3 stars
49
2 stars
26
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to negative experiences.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty counters and unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders, both online and in-store, with some customers receiving items they did not order.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others received hard or poorly made sandwiches.

Staff Attitude

While some employees were praised for their friendliness, others were noted for being dismissive or unhelpful.
  • SK
    Shannon Koonce
    4 days ago
    2.0
    I guess you have to physically go here. Every 6 months or so I think it’s a good idea to order again and they exclude half my order literally every single time. I’m done with this one. I’ll drive out to Pueblo west before I give this location another dime.
  • SM
    Sydney McCullough
    Jan 2, 2026
    1.0
    This subway if you are not in the front of the line dont order. Every time I order delivery (as a 9 month pregnant woman) My sandwich is always wrong. Super disappointing and honestly Dont want anything to do with this subway again.
  • PV
    Preston McGovern (Val)
    Dec 26, 2025
    1.0
    They claimed that they discontinued black olives. Sandwich was over toasted making the bread hard and impossible to eat. Had to open the sandwhich and pick out the meat in order to eat it. Location was dirty with filled trashcans. All in all, probably one of the worst subway experiences I've had. Do not recommend.
  • MB
    Matt Bloom
    Dec 4, 2025
    1.0
    This place can never follow directIons. Idk what’s the point of having a details box to provide extra instruction and it gets ignored, the other subways don’t have a problem.
  • SC
    S Cla
    Nov 29, 2025
    1.0
    I have never felt so belittled by a worker in my life. She didn't want to hear anything I had to say as soon as she seen me walk in with a Subway bag, I didn't blame her or anybody else for the mistake, I didn't raise my voice. I didn't use cuss words. I didn't call her names but she was still very rude to me and didn't want to hear anything I had to say. I finally gave up trying to explain the situation of what happened online because all she kept saying was you need to talk to my manager in the morning. Need to talk to my manager in the morning. I gave up and said fine. Remake my sandwich and I'll repay for it. She went to go put on gloves but then I asked her about the phone number situation and she got mad at me even more. Said her phone hasn't rang all day. I told her I had been calling like 5-6 times in a row before I got here. Again, she did not like that me saying anything counter to her was being negative and rude. She eventually took off her gloves and told me that she's not going to make my sandwich at all anymore. I have never felt so humiliated and belittled in my entire life. There where other customers around and it was completely unnecessary of her. I was literally willing to pay for another entire footlong sandwich that would have costed me about $15. Edited to add in the fact that their phone line never works. This is the third issue I've had on an online order and I have never been able to get a hold of anyone to address the issue. When I was in store the associate refused to give me an actual working phone number. I barely got the manager's name out of her and when I asked her to repeat herself she refused to. She refused to give me her name and she refused to make my order correctly. When I then got frustrated and told her fine remake my sandwich and I'll repay for another one. She refused my service. There are a handful of other subways in this town. Stay away from this one. it's unfortunate to say this too because every other associate or worker I've ran into here has been really really nice, but it sounds like the manager doesn't care at all. Or this particular worker doesn't. No working phone number. No way to resolve issues especially when ordering online. Be warned, do not order online. Especially from this location. They've also taken their name off of the better Business bureau section so you can't even list a complaint there honestly, it's only a matter of time before they turn off Google reviews too. So not only is this the second trip I've made to Subway to try and resolve this issue in particular. This is the second time that I'm coming home empty-handed without this issue resolved. I've sent emails. I've made phone calls, I've chatted to online help. It really gets to a point where it's not about a sandwich anymore.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 965 West U.S. Hwy 50, Pueblo?

Subway is open daily from 8:00 AM to 10:00 PM.

Which meals are served at this Subway location?

They serve breakfast, lunch, and dinner.