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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pueblo, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2038 Oakshire Lane for the ultimate SONIC experience!
Numerous customers reported long wait times, incorrect orders, and poor service from staff, leading to frustration and disappointment.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
Staff Attitude
While some reviews praised the friendliness and helpfulness of the staff, others highlighted negative experiences with specific employees.
Order Accuracy
Many customers experienced issues with their orders being incorrect or incomplete, particularly with missing items or wrong food.
JD
Jackie Fowler Dimmick
Feb 22, 2026
1.0
Worst Sonic EVER! . EVERY time I come here ( yes, I SHOULD KNOW BETTER by now) the order takes no less than 25 mins per car. Today had 3 simple lemon water drinks and an onion ring. The water had sat so long the ice was melted and the rings were burnt. If I could give 0 stars, I would . The only positive was the poor girl at the window who had to apologize for the SLOW service
EE
Emma
Feb 14, 2026
1.0
I usually don’t leave reviews, but this sonic was awful. I placed an order ahead and checked in and waited for 40 minutes for my food. I went to the drive thru to make sure they got it and had to wait another 5 just for them to answer the speaker. I then had to wait in the drive through lane and was handed cold food and I only got two mozzarella sticks. All I ordered was a diet dr. pepper and a small mozzarella sticks. They didn’t even say sorry for the wait. I definitely will not be going back to this sonic ever.
ZM
Zaylie Murray
Jan 14, 2026
5.0
My favorite place to eat mortadella sticks
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Johnny
Jan 14, 2026
1.0
I recently came through and first of all it took forever but it’s sonic so I wasn’t too surprised. What surprised me is the workers or worker shall I say. JANESSA should be fired! I had bought some food for my girlfriend and I, costing roughly $24. I gave Janessa $30 and she tried walking off without giving me my change back. When I tried to stop her she merely brushed it off and tried to lie and tell me the change was only a few cents. First of all IF it was a few cents I would still expect my change? Secondly it wasn’t a few cents it was around $5 I was owed back. I then asked to speak to a manager and she then told me she would go grab one. I sat outside for close to 15 minutes and no one ever came to speak to me about the issue. She blatantly STOLE my money. On top of that when I told my friends about the situation I was told that she has done this to multiple customers. WILL NOT be returning anytime soon !!!!!😡
DG
Donna Garbiso
Dec 24, 2025
1.0
I just visited your location. Got a large fry and two drinks and the fry is disgusting. It had been re-dropped in the fryer not fresh absolutely horrendous.