McDonald's

3.2
1575 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
612 W Northern Ave, Pueblo, CO
81008, United States

Hours

Reviews

3.2
1,575 reviews
5 stars
446
4 stars
302
3 stars
335
2 stars
151
1 star
341

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Numerous reviews mentioned cold, stale, or undercooked food, with inconsistent quality across visits.

Service Speed

Customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.

Location Issues

The drive-thru only format and surrounding environment were criticized, with concerns about safety and cleanliness.
  • AR
    Adam Ramsey
    3 days ago
    1.0
    I just went to this McDonald’s and got there about 10:27 I know a little late but they’re still serving breakfast, well the person who was taking drive through orders asked me to wait one second but they didn’t come back until the clock hit 10:30 so at that point they can switch over to lunch and not have to take my breakfast order which I thought was unprofessional. I get it you don’t want to make any more breakfast because it’s late, but when someone shows up before breakfast ends, you should take their order no matter the time. And I go to this McDonald’s probably 2-3 times a week and spend money there now I won’t go here just because of that one instance.
  • CS
    Cori Mae Strand
    Dec 28, 2025
    4.0
    DRIVE-THRU ONLY. Not even a bathroom you can use. No tables no chairs inside or outside. Same McDonald's food, but ye be warned.
  • SD
    Samantha DeWeese
    Dec 16, 2025
    2.0
    McDonald's is disgusting. I've heard so many disgusting horror stories from people who have worked there and we always get cold food after waiting forever and paying an arm and a leg. You call and complain and they've only made it one of the 10+ times I've had to call about missing food or cold. For a family of 7 this isn't a cheap family night anymore and it isn't even enjoyable like when I was a kid.
  • DL
    Donovan Leal
    Dec 11, 2025
    2.0
    Got my son a kids meal with chicken nuggets open the nugget box n there was a whole lotta of tarter sauce drinks were horrible
  • CR
    Cecilia Reiss
    Dec 3, 2025
    4.0
    I waited in line 10 mins to get the new Grinch meal and didn’t even get my socks.Got an empty bag for them though! I had to ask for sauce for my nuggets ,would have asked for my socks too if I knew they weren’t in the bag. The staff is always nice but they sure mess up a lot of orders. I would have gone back but headed to work.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 12:00 AM (midnight).