McDonald's

3.2
1567 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
612 W Northern Ave, Pueblo, CO
81008, United States

Hours

Reviews

3.2
1,567 reviews
5 stars
445
4 stars
299
3 stars
335
2 stars
148
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and incorrect orders.

Food Quality

There were numerous complaints about food being stale, cold, or incorrectly prepared, with some customers feeling they received less food than expected.

Cleanliness

The location was often described as dirty, with reports of unsanitary conditions and litter around the premises.

Speed of Service

While some customers noted quick service, many others experienced long wait times and slow drive-thru operations.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • CF
    Cj Fairchild
    Nov 8, 2025
    5.0
    Yummy
  • DG
    Diana Gonzalez
    Nov 4, 2025
    2.0
    The McDonald's in Pueblo on 50 is CRAP! The service sucks. The food is always cold. McDonald's has the best fries ever... NOT THIS ONE! If you can, go to a different one!
  • NH
    Nikki Osborn (Happy420Hippie)
    Nov 2, 2025
    1.0
    They never seem to be able to get an order right here. Poorly trained management and employees.
  • EM
    evanna minjarez
    Oct 28, 2025
    5.0
    Stopped by to grab a late night dinner and they were really friendly. The lady complimented my name because I used the app and the guy at the speaker upsold me more cookies to save me money. I was surprised by how nice they were.
  • CS
    Cheree Scott (Strawberry)
    Oct 5, 2025
    3.0
    There was 3 different individuals outside, nearly in the way of cars in the drive-thru smoking and injecting drugs. I paid more for my food at the location compared to another McDonald's... I purchased the exact same thing at 2 different locations within 2 days of each other. Positive thing, the employees at this location were the fastest and friendliest I have ever seen at a fast food restaurant

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to 12:00 AM (midnight).