McDonald's

3.4
1119 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1650 Santa Fe Dr, Pueblo, CO
81006, United States

Hours

Reviews

3.4
1,119 reviews
5 stars
355
4 stars
243
3 stars
219
2 stars
95
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report long wait times and poor customer interactions.

Food Quality

Food quality is inconsistent, with reports of cold or improperly prepared meals, as well as some positive mentions of fresh and tasty food.

Cleanliness

Cleanliness is a recurring issue, with multiple customers noting dirty dining areas and unsanitary conditions.

Management

Management receives mixed reviews; some customers appreciate responsive managers, while others criticize poor management practices and lack of staff training.

Order Accuracy

Order accuracy is frequently mentioned as a problem, with many customers reporting incorrect or incomplete orders.
  • EL
    Erin Lessar
    Oct 21, 2025
    5.0
    This is the best McDonald's in the city. Clean restaurant & bathroom, food is always fresh, order is always correct. Staff are always super friendly. Love this McDonald's!!
  • JS
    Jennifer Sarver
    Oct 19, 2025
    1.0
    Sloppy and shitty 😒 fix the drive thu order box and get better training for your employees to better deal with customers. I work in fast food for 30 years (wendys) I love a big Mac extra Mac sauce. I didn't even get Mac sauce last time I ordered. No cheese on it one patty 4 buns I was already at home I would have returned.
  • AC
    angela Cordova
    Oct 19, 2025
    3.0
    I went cause I was starving and they were open till 1 am!
  • AW
    Angela Winn
    Oct 14, 2025
    5.0
    They took my order right away and they were friendly:)
  • DD
    danielle deherrera
    Oct 5, 2025
    1.0
    Order breakfast drive thru had me waiting for 25 mins before I finally got out my car to see where my food was at , I go inside to get it and the manager made my food but this was before she looked at her cell phone that she has in the front 🙄its like the blind leading the blind smh..you dont see chic fil a with these kind of bad reviews..be more like them

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 1650 Santa Fe Dr, Pueblo, CO?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

What are the drive-thru hours for McDonald's at this location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.