McDonald's

3.3
2264 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1921 S Pueblo Blvd, Pueblo, CO
81004, United States

Hours

Reviews

3.3
2,264 reviews
5 stars
669
4 stars
468
3 stars
439
2 stars
221
1 star
467

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20-30 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, contributing to customer dissatisfaction.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.

Food Quality

There were numerous complaints about food being served cold or stale, with some customers expressing disappointment in the overall quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food prep areas.
  • AW
    Angela Winn
    1 day ago
    5.0
    The manager was very nice to me and the environment is warm and comforting 😊
  • CL
    CS Lowe
    Nov 16, 2025
    5.0
    Get in get out perfect, ordered a Mocha frappe Very tasty and I'm on my way, just what I like
  • BW
    Brad Warburton
    Nov 9, 2025
    5.0
    Went through drive thru, so atmosphere is irrelevant. The order taker was polite, accurate, and clear. The order was complete quickly and with no mistakes or sloppiness; got ten piece nuggets and two chicken sandwiches.
  • BH
    brittney harris
    Nov 7, 2025
    2.0
    The man at the drive through window taking orders this morning is so rude and has no patience..like your job is customer service yet you don't know how to talk to people! We did nothing wrong yet all he had was attitude! Get a new job if you don't want to kindly serve others!
  • GG
    Gene
    Oct 19, 2025
    1.0
    As a veteran living near this location is the worst I ever dealt with. Getting food a 6:30 am after 4 months because they can't do anything right but trying them this early I wouldn't think to get old food but that's exactly what I got two bacon, egg and cheese biscuits with the biscuits were super hard and brittle at the bottom.And at the top so sitting for a long time and they still serve it. The youth are rude calling men lady's and once to me is very disrespectful. But I know this place is full of chemicals, so it's not a complete loss.Never going back.But that's where I stand.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1921 S Pueblo Blvd, Pueblo, CO?

This McDonald's location is open 24 hours a day, seven days a week, operating from midnight to 11:59 PM every day.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.