McDonald's

3.4
2258 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1007 Bonforte Blvd, Pueblo, CO
81001, United States

Hours

Reviews

3.4
2,258 reviews
5 stars
724
4 stars
451
3 stars
453
2 stars
182
1 star
448

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and long wait times.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order accuracy.

Food Quality

Feedback on food quality was largely negative, with reports of cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Management Issues

Customers noted poor management practices, including lack of training and responsiveness, contributing to overall dissatisfaction.
  • BB
    Brian Burris
    4 days ago
    5.0
    Best chocolate shake I've in a while and the manager in charge had her team on point very bathroom also
  • BW
    Big 'TRUTH' Wes
    Dec 19, 2025
    1.0
    People definitely should not be touching their phones then touching my food! Especially MANAGERS!! Disgusting!
  • JR
    Jolene Rendon
    Dec 16, 2025
    5.0
    this morning i went to mcdonalds as i do several times a week at this same location, but today was one of the best service i have ever received. The staff was beyond the friendliest and the most welcoming i have ever received, they took time to make sure my food was hot and fresh, but their smiles and kindness made today memoriable and a great way to start my day. it was a manager and cashier that were present
  • SW
    Something Wolf
    Dec 11, 2025
    1.0
    Struggles to even get out a $5 order. Been waiting 15 mins. I dont eat here often but every time I do. They tell me to pull to the side and wait. And they forgot my sauce. Whatever you guys get paid is too much
  • JR
    Jason Romero
    Dec 10, 2025
    1.0
    They messed up on my order and shorted me on my order. I went through the drive through, and when I told them they messed up, the drive through worker asked me for my receipt and when I said they didn’t give me one at the first window he was not happy about it and told me to pull into spot 1. When another employee brought me my order it was still wrong. When I told him the order was wrong and still shorted me he was very nice and apologized and went back in. Then the manager Breanna brought me a sandwich and was very rude. I tried to tell her I am still short 2 sandwiches but she ignored me and kept walking inside. I am disabled, that is why I go through the drive through, so I had to get my walker out of my truck and go inside. The manager Breanna was very rude to me, and said that I was not going to get any free food. She said that I could stand there all day if I wanted and could call corporate she didn’t care. I felt discriminated against by her and humiliated. Fortunately there was another manager and employee that were very nice and professional and fixed my order. I was getting food for my grandkids and I have never been treated like this by a restaurant. All I wanted was my correct order that I already paid for.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1007 Bonforte Blvd, Pueblo, CO?

The regular dining hours are Monday to Friday and Sunday from 6:00 AM to 9:30 PM, and Saturday from 12:00 AM to 11:59 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:00 AM to midnight, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to midnight.