Many customers reported extremely slow service, with long wait times for both in-store and delivery orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the sandwiches while others reported unsatisfactory experiences, including soggy bread and insufficient ingredients.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others criticized management and lack of communication.
Cleanliness
Some customers noted that the location was clean, but others reported unsanitary conditions and poor food handling.
BD
bad dan
Feb 16, 2026
1.0
Christ almighty, spent over 30 minutes in the drive thru just now. I thought you guys were freaky fast, not painfully slow. Would’ve been nice if an employee apologized, or tossed me a free soda or something for the wait. Alas, corporate greed and incompetence win the day yet again. Guess it’s Jersey Mike’s from here on out
Edit: Just started eating the sandwich, seemingly impossible to screw up, though they somehow managed. Bread is undercooked, soft and falling apart. Tomatoes and lettuce are past their prime, and taste rotten. Can’t imagine a better way to piss $12 down the toilet. Thanks
DL
Demetria lazo
Feb 12, 2026
1.0
Freakishly SLOWW
KE
Kieth Enderson
Feb 6, 2026
1.0
Why is it so hard to follow simple instructions I don’t understand every time I come here they get my order wrong when it clearly even says it on my receipt. I’m so sick of this.
DB
Diamond Brown
Dec 13, 2025
1.0
This place is so gross. Everytime I eat here, I get food poisoning or there's hair in my food. I recommend going to the south side location
AG
Amber Grinstead
Nov 22, 2025
1.0
Truly disgusting. I ordered a few days ago and received a slimy mess. I got one piece of slimy turkey, some cheese and 4 pieces of bacon for over $10. Complained immediately and was ignored. I even sent in photos of what I received. From now on I’ll pass on this restaurant.