Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
743 reviews
5 stars
296
4 stars
175
3 stars
108
2 stars
43
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times for food, incorrect orders, and poor customer service experiences.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Feedback varied on staff friendliness, with some praising individual employees while others noted rudeness and lack of professionalism.
Cleanliness Concerns
Several reviews mentioned dirty conditions, including bathrooms and unpleasant odors, impacting the overall dining experience.
Pricing Complaints
Customers expressed dissatisfaction with high prices for food items, feeling they did not match the quality received.
- KDKaci Day6 days ago1.0Ordered two 6 piece chicken tenders basket and was given two 4 piece instead. Ate the 4 and then went and told them we only got 4 instead of 6. Cook said they put in 6 in one of them and was only able to give us 2 to make up for the 4 we didn’t get. Not a person to be hateful, but having people act like we lied isn’t fair. Rude cook, and the other staff didn’t do anything to make it better. We will spend our money elsewhere.
- BKBeth KolathOct 27, 20251.0Do not go here for food. Waited over 20 minutes for a 6 piece of chicken strip basket. Was charged for 6 but only received 4.
- DED EOct 11, 20255.0Employees are so friendly and our orders are always correct.
- SLSterling Lechuga-PriceOct 10, 20252.02nd time they got our order wrong, both times the manager on duty took the food back though the window, which is completely illegal. And then cusses at us though the speak when we told them we got the order wrong.
- KAKaeleen ArchuletaOct 10, 20253.0They gave our food away then forgot a couple things when they remade ours.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main specialty foods offered at Dairy Queen Grill & Chill in Pueblo, CO?
The main specialties include Blizzard® Treat, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill throughout the week?
Open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
Is the Dairy Queen Grill & Chill in Pueblo family-friendly and accessible?
Yes, the location offers services like high chairs, outdoor seating, restrooms, wheelchair accessibility, and is welcoming to families and children.
Can customers order food online or use an app for deals at Dairy Queen Grill & Chill?
Yes, customers can use the Dairy Queen App for exclusive deals and mobile ordering, and they can order pickup online via the provided order URL.
Does the Dairy Queen Grill & Chill location provide drive-thru service?
Yes, it has a drive-thru service for convenient food pickup.
Where is Dairy Queen Grill & Chill located in Pueblo, CO?
It is located at 2105 Oakshire Ln, Pueblo, CO 81001-4740, USA.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include Burger King and Sonic Drive-In, offering customers additional dining choices close by.
Are there convenient services near Dairy Queen Grill & Chill for financial or propelling needs?
Yes, Western Union provides money transfer services and Blue Rhino Propane Exchange offers propane supply nearby.
Which nearby places could visitors check out before or after visiting Dairy Queen Grill & Chill?
Visitors might visit Gil'z Westside Tavern for a pub experience or relax at Belmont Self Storage facilities; also, Family Dollar is nearby for shopping needs.
What categories best describe the Dairy Queen Grill & Chill in Pueblo?
It is categorized as a Dairy Queen, Fast Food Restaurant, and Ice Cream Shop, specializing in quick meals and dessert treats.