Dairy Queen Grill & Chill

3.6
747 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2105 Oakshire Ln, Pueblo, CO
81001-4740, United States

Hours

Reviews

3.6
747 reviews
5 stars
297
4 stars
176
3 stars
108
2 stars
44
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor order handling.

Food Quality

Food quality is inconsistent; some customers enjoy hot and fresh meals, while others receive cold or incorrect orders.

Cleanliness Issues

Multiple reviews mention cleanliness problems, including dirty bathrooms and unpleasant odors.

Long Wait Times

Many customers express frustration over long wait times for food, both in the drive-thru and inside the restaurant.

Pricing Concerns

Several customers feel that prices are too high for the quality and quantity of food received.
  • JB
    Joanne Barton
    Dec 20, 2025
    5.0
    Fast service very clean. Staff is very helpful. Food is nice and hot. They will do what they can to provide what you need.
  • AW
    Angela Winn
    Dec 14, 2025
    4.0
    Thank you so much for the great service a few days ago it was out of sight:) also the chicken sandwich was very delicious šŸ˜‹
  • KD
    Kaci Day
    Nov 18, 2025
    1.0
    Ordered two 6 piece chicken tenders basket and was given two 4 piece instead. Ate the 4 and then went and told them we only got 4 instead of 6. Cook said they put in 6 in one of them and was only able to give us 2 to make up for the 4 we didn’t get. Not a person to be hateful, but having people act like we lied isn’t fair. Rude cook, and the other staff didn’t do anything to make it better. We will spend our money elsewhere.
  • BK
    Beth Kolath
    Oct 27, 2025
    1.0
    Do not go here for food. Waited over 20 minutes for a 6 piece of chicken strip basket. Was charged for 6 but only received 4.
  • SL
    Sterling Lechuga-Price
    Oct 10, 2025
    2.0
    2nd time they got our order wrong, both times the manager on duty took the food back though the window, which is completely illegal. And then cusses at us though the speak when we told them we got the order wrong.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main specialty foods offered at Dairy Queen Grill & Chill in Pueblo, CO?

The main specialties include BlizzardĀ® Treat, Chicken Strip Basket, GrillburgerĀ®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill throughout the week?

Open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.