Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor order handling.
Food Quality
Food quality is inconsistent; some customers enjoy hot and fresh meals, while others receive cold or incorrect orders.
Cleanliness Issues
Multiple reviews mention cleanliness problems, including dirty bathrooms and unpleasant odors.
Long Wait Times
Many customers express frustration over long wait times for food, both in the drive-thru and inside the restaurant.
Pricing Concerns
Several customers feel that prices are too high for the quality and quantity of food received.
JB
Joanne Barton
Dec 20, 2025
5.0
Fast service very clean. Staff is very helpful. Food is nice and hot. They will do what they can to provide what you need.
AW
Angela Winn
Dec 14, 2025
4.0
Thank you so much for the great service a few days ago it was out of sight:) also the chicken sandwich was very delicious š
KD
Kaci Day
Nov 18, 2025
1.0
Ordered two 6 piece chicken tenders basket and was given two 4 piece instead. Ate the 4 and then went and told them we only got 4 instead of 6. Cook said they put in 6 in one of them and was only able to give us 2 to make up for the 4 we didnāt get. Not a person to be hateful, but having people act like we lied isnāt fair. Rude cook, and the other staff didnāt do anything to make it better. We will spend our money elsewhere.
BK
Beth Kolath
Oct 27, 2025
1.0
Do not go here for food. Waited over 20 minutes for a 6 piece of chicken strip basket. Was charged for 6 but only received 4.
SL
Sterling Lechuga-Price
Oct 10, 2025
2.0
2nd time they got our order wrong, both times the manager on duty took the food back though the window, which is completely illegal. And then cusses at us though the speak when we told them we got the order wrong.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main specialty foods offered at Dairy Queen Grill & Chill in Pueblo, CO?
The main specialties include BlizzardĀ® Treat, Chicken Strip Basket, GrillburgerĀ®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill throughout the week?
Open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
Is the Dairy Queen Grill & Chill in Pueblo family-friendly and accessible?
Yes, the location offers services like high chairs, outdoor seating, restrooms, wheelchair accessibility, and is welcoming to families and children.
Can customers order food online or use an app for deals at Dairy Queen Grill & Chill?
Yes, customers can use the Dairy Queen App for exclusive deals and mobile ordering, and they can order pickup online via the provided order URL.
Does the Dairy Queen Grill & Chill location provide drive-thru service?
Yes, it has a drive-thru service for convenient food pickup.
Where is Dairy Queen Grill & Chill located in Pueblo, CO?
It is located at 2105 Oakshire Ln, Pueblo, CO 81001-4740, USA.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include Burger King and Sonic Drive-In, offering customers additional dining choices close by.
Are there convenient services near Dairy Queen Grill & Chill for financial or propelling needs?
Yes, Western Union provides money transfer services and Blue Rhino Propane Exchange offers propane supply nearby.
Which nearby places could visitors check out before or after visiting Dairy Queen Grill & Chill?
Visitors might visit Gil'z Westside Tavern for a pub experience or relax at Belmont Self Storage facilities; also, Family Dollar is nearby for shopping needs.
What categories best describe the Dairy Queen Grill & Chill in Pueblo?
It is categorized as a Dairy Queen, Fast Food Restaurant, and Ice Cream Shop, specializing in quick meals and dessert treats.