Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
782 reviews
5 stars
312
4 stars
190
3 stars
92
2 stars
41
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold food, incorrect items, and overall dissatisfaction with the quality.
Cleanliness
Several reviews highlighted cleanliness issues, including unpleasant odors and dirty restrooms.
Staff Performance
Feedback indicated a lack of training and leadership among staff, leading to inconsistent service and order accuracy.
Pricing Concerns
Customers expressed that prices were high for the quality of food and service received.
- CAcourtney allen5 days ago2.0Walked it in and it smelled like bleach which I believe they use to mask the smell of sewage that you could smell once the bleach wore off. It took 30 min to get our order and then it wasn't even right. Staff was nice so that's a plus.
- AAAnthony ApodacaNov 7, 20251.0The manager there does not know how to do her job
- AFAlexis FloresNov 7, 20255.0Food was fresh and great! Staff is so respectfull which is always wonderful.
- NMnick mcleodOct 15, 20251.0I wish I could leave a bad review multiple times. For everyone decent not even good experience, the next 6-7 are guaranteed to be bad. Food is always cold. You get parked for 15-20 minutes and forgotten about almost everytime if you order food. Always check your order because it’s never right or always there. Just sad. Never a manager on staff and it’s just always 4 teenagers who maybe half of them are honestly trying but can’t handle it all because the other half have no clue what’s going on, and there is no leadership driving the ship. The owner of this place should be ashamed
- MAMichael AntuSep 17, 20255.0Great food, great service, the food was good! Stop by! Oh yeah great prices too!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food items offered at Dairy Queen Grill & Chill in Pueblo?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, grillburgers, and DQCakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
The restaurant is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
Are there any special holiday hours or closures at Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 10:30 AM to 5:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for young children?
Yes, the restaurant welcomes families and children, providing booster seats and high chairs, and is wheelchair accessible.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders for pickup online via their official order URL.
What is the exact location of Dairy Queen Grill & Chill in Pueblo, Colorado?
It is located at 1200 W US Highway 50, Pueblo, CO 81008-1640, United States.
Are there nearby dining options close to Dairy Queen Grill & Chill?
Yes, Manhattan's Pizza Parlor and Rosario's Italian Bistro are nearby, ideal for those seeking different dining choices before or after visiting Dairy Queen.
Which nearby hotels are available for visitors near Dairy Queen Grill & Chill?
Super 8 and Super 8 by Wyndham Pueblo are nearby hotels, convenient for travelers who want to stay close to Dairy Queen.
Are there any nearby real estate services or agents around Dairy Queen Grill & Chill?
Yes, several ReMax Associates real estate offices and agents like Melanie Magee, Team Sandoval, and others operate in the vicinity, useful for those interested in local real estate.