Dairy Queen Grill & Chill

3.6
780 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1200 W US Highway 50, Pueblo, CO
81008-1640, United States

Hours

Reviews

3.6
780 reviews
5 stars
312
4 stars
190
3 stars
91
2 stars
40
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

While some customers enjoyed the food, many complained about cold items, incorrect orders, and overall dissatisfaction with the quality.

Cleanliness

Several reviews highlighted cleanliness issues, including unpleasant odors and dirty restrooms.

Staff Performance

Feedback indicated a lack of training among staff, leading to mistakes and inconsistent service.

Pricing Concerns

Customers expressed that prices were high for the quality and service received, with some feeling it was not worth the cost.
  • AA
    Anonymous
    Nov 7, 2025
    1.0
    The manager there does not know how to do her job
  • AF
    Alexis Flores
    Nov 7, 2025
    5.0
    Food was fresh and great! Staff is so respectfull which is always wonderful.
  • NM
    nick mcleod
    Oct 15, 2025
    1.0
    I wish I could leave a bad review multiple times. For everyone decent not even good experience, the next 6-7 are guaranteed to be bad. Food is always cold. You get parked for 15-20 minutes and forgotten about almost everytime if you order food. Always check your order because it’s never right or always there. Just sad. Never a manager on staff and it’s just always 4 teenagers who maybe half of them are honestly trying but can’t handle it all because the other half have no clue what’s going on, and there is no leadership driving the ship. The owner of this place should be ashamed
  • MA
    Michael Antu
    Sep 17, 2025
    5.0
    Great food, great service, the food was good! Stop by! Oh yeah great prices too!!!
  • PL
    Paul Lopez
    Sep 12, 2025
    5.0
    Nice ,clean and service was good

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food items offered at Dairy Queen Grill & Chill in Pueblo?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, grillburgers, and DQCakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

The restaurant is open Monday through Saturday from 10:30 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.