Buffalo Wild Wings

3.6
2185 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5821 North Elizabeth Street, Pueblo, CO
81008, United States

Hours

Reviews

3.6
2,185 reviews
5 stars
886
4 stars
485
3 stars
263
2 stars
202
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow and inattentive service, with many experiencing long wait times for orders and drinks.

Food Quality

The quality of food was often criticized, with complaints about cold, overcooked, or stale items, particularly wings and fries.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a foul smell.

Mixed Experiences

While some customers praised specific servers and enjoyed their meals, many others had negative experiences, indicating inconsistency in service and food quality.

Customer Complaints

Several customers expressed frustration with management's handling of complaints, particularly regarding refunds and order accuracy.
  • JL
    Jonathan Lizama
    Nov 14, 2025
    1.0
    I’ve always thought the service at this location was subpar, but tonight really took the cake. The wings usually take forever to come out, but tonight was a different issue. I come to my local sports bar to watch the Lakers and the ponytailed, bearded bartender couldn’t be bothered to assist me. I asked politely if the Lakers game could be put on the TV. Dude, just looked angry for whatever reason. I sat down and ordered a beer and just waited… nothing. A good 10 minutes went by. The bartender glanced over at me several times and never changed the channel. So I let him know I never touched the beer and I got up and left. Great customer service.
  • AY
    anon ymous
    Nov 13, 2025
    1.0
    Our waitress had more interest in her phone than listening to our order. Food arrived quickly for how busy it was, however, it was cold. Fries tasted old, wings were not even luke warm, mozzarella sticks had a hair, water glass had crap floating in it and glass was dirty. Guacamole was watery and tasteless. Absolutely atrocious.
  • LM
    Liyah Medrano
    Oct 31, 2025
    1.0
    I tipped a server in cash and he still added a tip on my credit card , talked to the manager said they can’t make a refund until Monday that they would have their general manager call me while I was talking to another manager heard the general manager say in the back ground she didn’t want to talk to me im sure by the time the weekend passes they won’t remember to give me a “ refund “
  • RP
    Raynard Price
    Oct 26, 2025
    1.0
    The wings were worst than stale beef jerky. Extra hard and dry. ,, it was like chewing on a dried tree limb. The fries were like fried cardboard. They should just take the fries off the menu or switch to a totally different type.. I usually don’t leave reviews but this was probably the worst I have ever experienced with a chicken restaurant.. I promise I will never eat here again,, at least not in Colorado. Maybe when I go back to Jacksonville Florida I will. I fought it though , because we have to many options. The worst!!!!!
  • ZL
    Zoe Landrum
    Oct 25, 2025
    1.0
    Worst service imaginable. The young blonde with a black bow in her ponytail talked way to much about her personal life and held up our time like you wouldn't believe. Even from the start she talked about her life before asking for our drinks and appetizers. She successfully upsold us on the supreme appetizer plate only to tell us after it wasn't available. Drink order took longer than it should have. We tell her we're ready to order and she said to wait till she served the table seated after us. That same table of 10 was served before our table of 5. We waited an entire hour in a restaurant that smelled like a gym sock only to walk out without eating anything but the coldest chips and queso I've ever had. Trust me when I say this place is a bar, not a restaurant.

Frequently Asked Questions About Buffalo Wild Wings

Where is Buffalo Wild Wings in Pueblo located?

Buffalo Wild Wings in Pueblo is located at 5821 North Elizabeth Street, Pueblo, CO 81008, USA.

What type of food does Buffalo Wild Wings serve?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.