GS
Gaylene Speaect
5 days ago
Drive thru is not real fast. They are busy which is a good sign.
NE
Nichole Esquibel
Apr 5, 2026
Intercom doesn't work one day, neither do the drive in stalls, don't have food ...everything I asked for " sorry, we don't have that in stock". Common courtesy is absolutely null and void
What a mess!
Went here to order a couple of shakes and a side of tots. Ordered at the drive-thru. When the car hop visited us in the drive-thru line to take our payment, one of the shakes wasn't in the order. We added it in again and after some back and forth confusion, we paid for our two shakes and tots. We got to the window and had to wait for the missing shake. More confusion about what shake we ordered. Eventually, we were given the wrong shake in the wrong size, but at that point, who cares. Once we drove off, we realized that the shake was in a cup that was split down the side, so it was dripping everywhere. We won't be going to this location again.
RP
Riss Lownsdale Parker
Mar 18, 2026
Went through the drive-thru tonight. The girl at the window with blue/green hair was so particularly pleasant towards my husband, I felt the need to leave a review. I used to work at a Sonic and know how tiring those half-hour before close orders can be, and she had a great attitude.
JJ
Jay Bernard III (jbb3design)
Mar 5, 2026
Today my family had one of the worst customer service experiences we’ve ever had at this Sonic location.
My mom ordered through the drive‑thru, and when we got home, we discovered only one burger in the bag. The order was clearly messed up. I drove back to Sonic to get it corrected and asked to speak with a supervisor.
At first, the supervisor told me they could remake the food. Five minutes later, she returned and said they couldn’t remake the order after all. She then denied service, including to me as a customer with a disability, which is unacceptable.
I asked to speak with the general manager. The GM came out and treated me extremely poorly. She refused to provide a refund for the messed‑up order, refused to correct the mistake, and her dismissive and hostile attitude triggered an anxiety attack. Hours later, I am still dealing with the effects of that anxiety.
This wasn’t just a simple mistake — it was:
- A messed‑up order
- Conflicting information from staff
- Denial of service
- Refusal to refund their own error
- Hostile treatment from the GM
- A situation that escalated into a disability‑related anxiety attack
No customer should be treated this way, and certainly not someone trying to calmly resolve an issue caused by the restaurant.