Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were noted for poor attitudes and lack of engagement.
Food Quality
Feedback on food quality was mixed, with some customers experiencing cold or poorly prepared items, while others found the food acceptable.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, with dirty tables and a general lack of cleanliness.