Panera Bread

Reviews

• RD

  Richard Dimisko

  Feb 21, 2026
  2.0
  Disappointed tonight at Panera. My wife and I went earlier today. Almost every table had not been cleaned, a couple had water or soda spilled, and most had crumbs or litter on the floor. I ordered a sandwich and soup. It came with...a chunk of bread on the side. I was not asked about a side dish. With the soup came...a other chunk of bread. ??? My wife ordered an Apple chicken salad. What was given was a bowl of mixed greens - no chicken, no apple, no feta. I did mention it at the counter and she did receive a correct salad. This was my 2nd visit to this Panera. Don't know if/when we'll try it again. For almost $40 we were very underwhelmed.
• SS

  Shontelle Mannion (Shonnie)

  Feb 19, 2026
  5.0
  Best French onion soup!
• TR

  Tyler Reynolds

  Feb 19, 2026
  4.0
  Enjoyed a ice tea and worked for a few hours, enjoyed the refills and the cinammon crunch bagels, was not the best service
• JC

  Jason Cato

  Feb 7, 2026
  1.0
  I ordered a chai latte to go with my meal. After 15 minutes my meal arrived, but not the chai latte. I asked if it was ready and they said they had forgotten it and would make it right away. Another 10 minutes went by and I asked again and was told by the manager they are making it right now. I waited another 10 minutes and I was told they are still making it. By that time, my meal was finished and the hot items I was saving to have with the chai latte were cold. I spoke with the manager and they rudely stated the chai latte was already prepared and that it did not matter if it was late because at least it was prepared. I explained that having to wait 30 minutes for a chai latte and ask three times was the root of the issue, not if it was finally done or not. The manager was very defensive and rude. They did not seem to have a clue that it was a problem, first, that a basic chai latte could not be made on time; second, that a customer had to ask three times for it over more than 30 minutes; or finally that the overall customer experience at the restaurant was negatively affected by all of this and just made even worse by an attitude of rudeness and lack of awareness or accountability. I will not be taking my family back here to this location. This occurred today on this morning shift. I would ask that the managers in charge of the shift manager educate that shift manager about basic customer service, including —taking ownership for mistakes, —being committed to correcting these mistakes to improve the customer experience, and —to avoid under all circumstances, arguing with the customer or trying to defend poor service. Additionally, they were only five customers in the entire restaurant when I arrived and placed the order. So this cannot be written off as during business heavy hours. There were 80% of the tables free and available to sit out but 90% of these tables were dirty. We had to clean a table in order to sit down. Clearly management of this shift is beyond the skill and experience level of that shift manager, and it led to a dirty environment, despite having very few customers. And the entire customer experience was made all the worse by poor service, incompetent ability to prepare basic items, and an inability to provide customer first positive and friendly service. What a disappointment.
• MS

  Mallory Strnad

  Jan 23, 2026
  2.0
  The panera here in Parker used to be so well put together. Now I feel like the training is not as good and I found no manager to be seen. Their employees needed help and I saw no manager coming to help. I’m disappointed