Chipotle Mexican Grill

Reviews

• KS

  Kalaiya Sharron

  5 days ago
  5.0
  I had an amazing conversation with Parker! He is very hospitable and made my food perfect! Very excellent restaurant experience.
• BC

  Brittney Christine

  Apr 1, 2026
  1.0
  What even is this? I was so disappointed with my online order. I requested extra cheese and lettuce and this is what I got. The guac AND lettuce being brown is so bad. I ordered and picked up at the time they told me it would be ready. So it wasn’t sitting there for a long period of time for all that to happen. The taco shells were stale, soggy, and super hard in other parts. I ordered queso and chips and they completely forgot the chips but sealed up the bag. This isn’t chipotle style and definitely not what they advertise. Please do better.
• SM

  Sean M

  Mar 27, 2026
  3.0
  It's chipotle. Their quality continues to suffer. And my wife's finds even their regular chicken spicier and spicier. It was a last minute stop for a bowl and it was good enough.
• KT

  Kira Tschetter

  Mar 10, 2026
  1.0
  I tried to resolve this privately before posting a review, but after two missed follow-ups I feel I need to share my experience. I became extremely ill after eating at this location on 2/28 and had to seek emergency care. I contacted Chipotle customer service to report the situation and was told someone would call me to discuss it. A call was scheduled, but no one ever contacted me. I followed up again and was told someone would reach out a second time — and again, no call or response. I understand things happen but ignoring a customer who reported a potential food safety issue is disappointing. At minimum I expected communication and follow-through. I have eaten at chipotle for many years. And often multiple times a week. After this experience I will no longer be eating at or supporting chipotle. I’m still hoping someone from Chipotle corporate will contact me to address the situation.
• JS

  J S

  Feb 16, 2026
  5.0
  I personally have had nothing but great experiences at THIS Chipoltle location! I have also been to main street in Parker and I have been to the Castle Rock in the Sprouts parking lot location. This location off Cottonwood next to Costco is the difference between night and day. I made it my place to meet the general manager Corbin... who has been present every time I've went in! The place has always been clean and my food was always delicious! I think the most important feature is that they actually have customer service skills in there. For workers of fast food restaurants as well as reviewers... when an employee is kind, that goes a long way! And just last night I went in and the place was clean, there was NOT a long line and everything was organized. I was greeted as well. This night I had a personal issue to deal with and Corbin jumped right in was so helpful for me and my son! This will continue to be my go-to Chipotle! I truly believe that managers from the other chipotles should come there and see the difference. They could learn a lot from this Cottonwood location. Thank you so much for last night!!! - jen