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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Pagosa Springs, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2501 Eagle Drive for the ultimate SONIC experience!
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Several reviews mentioned cold, greasy, or poorly prepared food, with some items being served incorrectly.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
Cleanliness and Atmosphere
While some noted cleanliness, others reported poor customer service and a lack of responsiveness from staff.
AP
Angela Perry
Dec 30, 2025
1.0
Waited at stall for about 5 minutes after pushing the button, the came on asked if we were picking up a mobile order, we said no and they replied with the stalls are closed, we have to use the drive thru if we want to order. Went to the drive thru, two cars ahead of us waiting on their orders and we waited 5 minutes before we left because no one said anything to take our order and we were just trying to a few shakes. Still had two hours before they closed - if I'm ever in the area again, probably won't go back.
DB
Dylan Brannon
Dec 29, 2025
1.0
I’ve never been to a sonic that refused to let you order from a stall…
MG
mitchell gibbons
Nov 14, 2025
2.0
Slow slow slow. Felt like 10 mins just to take the order sheet pressing the button. Food took even longer. Tots were cold. Car hop guy took forever just to bring me my change and a honey mustard. Worst sonic experience ever. Just do better.
LK
Lucille Kleckner
Nov 1, 2025
1.0
Terrible experience tonight. Drive through lady started screaming at me for no apparent reason. Seriously worried my food has been spit on. Someone needs fired pronto. Description on the lady : blonde scraggly thin hair, wrinkles, and a big mouth.