Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
725 reviews
5 stars
326
4 stars
181
3 stars
95
2 stars
40
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
Food Quality
Inconsistent food quality noted, with many customers receiving cold or improperly prepared items, while others enjoyed their meals.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.
Cleanliness
Concerns raised about cleanliness, particularly in dining areas and food safety practices.
Speed of Service
Long wait times reported in both drive-thru and in-store, with some customers expressing dissatisfaction with the speed of service.
- GTGlobe TrotterDec 4, 20251.0When you have a drive thru order, the employee shouldn't turn his back on you while waiting for mozz sticks. Very disrespectful and shows a lack of training on Arby's part.
- TPThomas PetersonNov 28, 20251.0It doesn't look like the advertised nuggets on menu with big chunks, does it? Instead, it looks little burnt bits. They did taste good, but where's the beef ARBY'S? Very disappointing!
- KPKevin PatrickNov 18, 20252.0My daughter's California was good, but her onion rings were cold. My chili dog was ice cold and the tater tots were completely unseasoned and cold as well after they were dumped upside down in the bag. The young lady who took our drive through order was the only professional there.
- LBLindsay BallNov 15, 20251.0Ordered a turkey sandwich and there was no turkey on it. No apology when I took it back up. Got the same thing a second time…no turkey. My wife got a steak nugget sandwich and the buns was too stale to eat. Dry nuggets. Wouldn’t come back to this location.
- HEHappy endingsOct 19, 20251.0I waited 15 minutes in line to order and then I was told that they would not take my hundred dollar bill are you serious? This is legal currency. I cannot fathom that a business does not want to make money. You need to fix your employees because they don’t have the best interest at heart for your company. Her reasoning with not taking my hundred dollars was because it was too late. It’s 9 PM. Why are you open till 11? If you can’t accept $100 bills at 9 PM you might as well close at 9pm.