Whataburger

3.9
690 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
17889 Fat Tire Dr, Monument, CO
80132, United States

Hours

Reviews

3.9
690 reviews
5 stars
386
4 stars
85
3 stars
63
2 stars
47
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the food, others criticized it for being mediocre, with specific complaints about the taste and freshness of certain items.

Staff Friendliness

Several reviews praised the staff for being friendly and helpful, although some noted a lack of professionalism in service.

Cleanliness and Atmosphere

The restaurant was generally described as clean and had a pleasant atmosphere, with outdoor seating and games appreciated by families.
  • IR
    Itzel Rodriguez
    3 days ago
    1.0
    We ordered 5 meals, all of them were great included all that was ordered, but we forgot to double check the salad that we received without chicken. I would have given this higher star review but we drove quite a way for the chicken to be missed on a salad.
  • RJ
    Ryan J
    Dec 30, 2025
    2.0
    It is super slow. Don't even try the drive thru. Trying online ordering doesn't speed it up either. Plan on at least a 10 minute wait on a good day. Many days a sit down restaurant has faster service. Pro tip: make sure to check they gave yiu all your food before you leave.
  • SM
    Stephen Melton
    Dec 23, 2025
    1.0
    Unless management intervenes quickly, this location may close. Service is that bad. Doesn't matter if I use the app, drive-thru, or the counter. The wait is interminable. Hire additional staff or train current staff better. It's a shame; I like Whataburger, but the Monument location is a no go until speed improves. December 2025.
  • CR
    Christine Richardson
    Dec 22, 2025
    1.0
    Definitely not a TX whataburger. Not busy at all and workers on cell phones at thier work stations, 3 customers came in after us and got their good and left before we got ours. When we got our food it was a chicken when my husband ordered green chili burger. It took soo long. Definitely not fast food. Won't come back to this one. Plus we had to pay a 1% higher tax because of a district improvement plan that we don't even belong to.
  • MC
    Michael Chaffin
    Dec 15, 2025
    1.0
    I hate leaving bad reviews, so I tend to not leave them. But the consistency of this location, unfortunately, warrants such. I live close to this location and have given it several attempts for an improved experience. Each time I leave, reminding myself that that was an utter waste of time and money. Today’s order was incredibly easy: two milkshakes. That’s it. After making me wait for more than 10 minutes, they still found a way to get the order wrong. When I informed the lady at the drive-through window of the error, she just responded “that’s not what’s on my screen“. How is that my problem?!?! While I can accept that the overall company may be better than this one location, I’m sad to say that this one location has really soured me on the Whataburger brand. There is nothing fast about this fast food location. While this is a relatively new location, opened within the last couple years, at this point, I have no confidence in leadership’s ability to make any improvements. If you simply must have Whataburger, go down to Interquest.

Frequently Asked Questions About Whataburger

What type of food does Whataburger serve?

Whataburger serves burgers, chicken, salads, and breakfast items made to order using 100% pure beef and a five-inch toasted bun.

Where is the Whataburger located in Monument, CO?

Whataburger is located at 17889 Fat Tire Dr, Monument, CO 80132, US.