Papa Johns Pizza

3.3
243 reviews
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Business Details

1781 Lake Woodmoor Dr, Monument, CO
80132, United States
(719) 867-6282
https://locations.papajohns.com/united-states/co/80132/monument/1781-lake-woodmoor-dr?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Monument, CO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Monument pizza for any occasion. Call us for pizza delivery in Monument or stop by 1781 Lake Woodmoor Dr for carryout to order the best pizza in Monument, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1781 Lake Woodmoor Dr, Monument, CO
80132, United States

Hours

Reviews

3.3
243 reviews
5 stars
98
4 stars
37
3 stars
21
2 stars
17
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor communication and handling of complaints.

Delivery Issues

Numerous reviews highlighted significant delays in delivery, with some orders taking over two hours and others being marked as delivered when they were not.

Food Quality

Customers frequently complained about the quality of the pizza, citing issues such as undercooked dough, lack of toppings, and bland flavors.

Management Response

While some customers praised specific managers for their helpfulness, many others criticized the overall management for poor handling of issues and lack of accountability.

Inconsistency

There were multiple mentions of inconsistent food quality and service, with some customers having good experiences while others faced significant problems.
  • JM
    Janet Monahan
    Dec 29, 2025
    5.0
    I called about an issue, and not only was it resolved, but they went waaaay beyond my expectations. Super friendly and courteous. Very, very thankful!!! Will not be forgotten.
  • SM
    Steve Mally
    Dec 19, 2025
    1.0
    Rude and unprofessional. I used to order the special all the time (for years). New manager refused to sell one to me without any explanation. Got angry with me for asking. He could have just said "We don't have that anymore. Sorry. Would you like something else?"... BUT NOOOOOOOO. He got mad, so I left and never ordered from them again.
  • NK
    Nikolay Kolgushkin
    Nov 22, 2025
    1.0
    They just work terribly! Even when there are not many orders..... It's a terrible job, people wait 40 minutes for one pizza.
  • TH
    Tony Hockemeyer
    Nov 21, 2025
    1.0
    Absolute trash. This place is unbelievable. Ordered delivery. Never came. They use door dash. Door dash claims ZERO responsibility for anything. They directed me to the actual Papa John’s store. They kept hanging up on our calls. Had to drive there to talk to a “manager” who was more interested in talking to their buddy at the counter. This whole experience was laughable. I don’t leave bad reviews but this was THAT BAD. DONT ORDER FROM THIS STORE!!!!!
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Monument, CO?

Papa Johns Pizza in Monument is open daily from 9:30 AM to 11:30 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

What delivery and takeout services does Papa Johns Pizza offer?

They offer delivery, takeout, and order ahead services with no-contact delivery options available.