Jimmy John's

Reviews

• MH

  mad H

  2 days ago
  4.0
  Ordered a delivery order today! it came pretty quick and my order was perfect! thanks
• TM

  Taylor Marie

  Dec 29, 2025
  1.0
  Placed an order for delivery at 12:05pm on a Monday (12:29). I never received my order, and when I called the store an hour later I was told they can “credit my Jimmy John’s account” but not refund my original form of payment?? This seems sketchy and I am not sure how this is even legal? How can you charge me and not refund me for something I never even received? Supposedly I will be receiving a call back once they “speak to IT and get it resolved”, but I do not think it should be my responsibility to have to jump through so many hoops to get money refunded when I NEVER RECEIVED THE FOOD.
• JZ

  Jazzie Zombie

  Dec 18, 2025
  3.0
  I do not go to Jimmy John’s often because I don’t like most of the food, but I can get down with a chicken bacon ranch any day. My boyfriend and I decided to meet up on his lunch break at this location. Go in everything is fine. There are two employees and one very power trippy manager. As we sit down to start eating Mr. I’m in charge started yelling at his employees that you could tell were doing their best with the delivery orders, drive through, and a FULL store of people. When I say yell I mean it was echoing throughout the whole building. I have video of it because it actually shocked me. At one point he aggressively said “I’m in charge” when responding to one of the two and it just made me wanna gag. I didn’t end up finishing my food. I wrapped it up, told the employees just how unprofessional, unacceptable, and disgusting behavior it was to do that in front of everyone sitting and eating. I really think this location needs to rethink their management or whatever this little man was because let me tell you, I’m sure those two needed that job, but they 10000% do not deserve to be spoken to like that.
• JJ

  Jabrien421

  Dec 6, 2025
  4.0
  (Edited) Previously had a negative experience, but the manager, Angie, more than made up for it. Thanks Angie!
• BB

  Brett Bouwer

  Nov 20, 2025
  1.0
  Terrible customer service! Took 30 minutes to prepare 2 sandwiches that were placed online! Forgot my sides that I paid for! Made me fill my own drinks! Filled walk in orders placed after my online order while I was waiting in the store ! This franchise owner does not care about your business I suggest going to any other place and stop giving them your business . Will complain to corporate about this location. Terrible service overall