I live 15 minutes outside of town. This is probably my 6th or 7th time ordering the EXACT SAME MEAL online. It’s not a hard or confusing order. Two buffalo tender meals with the sauce in to go cups, a side of fries and coleslaw. See, not difficult.
I don’t know how the staff manages to get this order wrong every single time? I either end up with sides missing, no sauce, or an entire meal totally gone.
Like Ive worked in food service, I’ve taken online orders all day. It’s not hard to look at an order and provide the customer with what they wanted, but somehow at rib city I always end up getting jipped.
If I’m paying close to $50 before tip, I expect the service to be 10/10 and all of my food in the bag when I take it home.
Tonight was sub par, as the last 6 or 7 times I’ve ordered online have been. The girl at the front was not kind, didn’t even bother to take out her AirPods to listen while I explained that I’m missing half my order. Wasn’t cooperative at all when I asked why two of my sides weren’t in my to go boxes.
Like really? It’s not hard to show a little respect and do your job properly.
Hopefully this improves in the future, if not I don’t recommend ordering anything online. Wingstop is right next door and they don’t forget anything when you order it online
RC
Robert-Sara Clayton
Apr 6, 2026
5.0
Great food
PM
Phillip Morgan
Mar 21, 2026
3.0
My family went here a couple weeks ago. The service was great, especially considering we came in toward the end of the evening. The food on the other hand was highly disappointing. The Mac and cheese was pasty and overcooked, the buns were dried out, the meat was tough and not very warm, the coleslaw tasted like something you might buy in bulk at Sam’s Club. The onion rings were good though. Overall, would not recommend the food, but thanks for the great service!
EA
Elias Alaniz
Mar 19, 2026
1.0
Flat out plain and simple the wait staff was nice. However the. Food was 100 % trash will not be back save your money and time
CC
Corey Chorman
Feb 27, 2026
4.0
I've been here twice, and the servers were always very kind and attentive. I liked the atmosphere and the location is very nice. Only 4 stars because the food was good, but served at what seemed like room temperature both times I was there.
Frequently Asked Questions About Rib City - Montrose
What are the operating hours of Rib City - Montrose?
Rib City - Montrose is open Monday and Wednesday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:30 AM to 8:00 PM. It is closed on Tuesdays.
Does Rib City - Montrose offer delivery and pickup services?
Yes, Rib City - Montrose offers both in-store pickup and delivery services.
What types of cuisine does Rib City - Montrose serve?
Rib City - Montrose serves barbecue, American, and Southern-style cuisine, and also operates as a bar & grill, sandwich shop, salad shop, family restaurant, and caterer.
Where is Rib City - Montrose located?
Rib City - Montrose is located at 1521 Oxbow Dr suite 165, Montrose, CO 81401, USA.
How can I view the menu or place an order online at Rib City - Montrose?
You can view the menu and place an order online by visiting https://montroseribcity.com/menu.
What is the price range at Rib City - Montrose?
The price range at Rib City - Montrose is categorized as 'TWO', indicating moderate pricing.
Is there a phone number I can call to contact Rib City - Montrose?
Yes, you can contact Rib City - Montrose by calling +1 970-249-7427.
Are there any nearby restaurants where I can dine before or after visiting Rib City - Montrose?
Yes, nearby restaurants include Heidi's Brooklyn Deli, Pahgre's (Italian and pizza), Genghis Grill (Asian cuisine), Applebee's Grill + Bar, My Favorite Muffin, and Urban Hip-E Mediterranean cafe.
What nearby services can I access close to Rib City - Montrose?
Close to Rib City - Montrose, you can find real estate agents such as The INK Team and Keller Williams, insurance agencies like Fidelity National Title Insurance and Farmers Insurance - Jeremy Gay, as well as financial advisors from Edward Jones.
Are there fitness or wellness centers near Rib City - Montrose?
Yes, nearby wellness options include Snap Fitness gym, Montrose Day Spa & Wellness Center, Statera Pilates studio, and Spa Nails beauty salon.
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