Wendy's

3.3
1086 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2340 S. Townsend, Montrose, CO
81401, United States

Hours

Reviews

3.3
1,086 reviews
5 stars
315
4 stars
268
3 stars
178
2 stars
100
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

Many reviews mentioned cold, overcooked, or incorrect food items, leading to dissatisfaction with the overall food quality.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which contributed to a negative dining experience.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness, suggesting that there are efforts to provide good service.
  • IL
    isaac luna
    Dec 28, 2025
    5.0
    Took my basketball team to this location and the staff was amazing! We had everything we ordered and we were in and out! John and his staff were very fast!
  • DA
    Deith Allies
    Dec 17, 2025
    5.0
    Road food good
  • MA
    Matalyn Austin
    Dec 12, 2025
    1.0
    I’m very disappointed in this Wendy’s we go here quite often. After sitting in the drive-through for 15 minutes, they had us pull up and wait even longer. They did not give us all of our drinks or our food. I ordered a chicken sandwich biggie bag, and got a burger. I ordered a sour cream and chive potato and with extra sour cream and got no sour cream. When we asked for our sour cream, I was told to wait in the line where the people in front of us had already been waiting for 10 minutes. Going through a drive-through not getting what you paid for and paying extra for items that you didn’t get and then expected to go inside and wait 20 more minutes Is absolutely ridiculous. Being heavily pregnant with a high risk pregnancy, going through the drive-through Is an absolute must especially when I have to take my two-year-old out of the car in order to go inside to get something that should’ve been given to me in the first place.
  • BM
    Brian May
    Oct 25, 2025
    5.0
    Very helpful nice
  • HL
    Heidi LaDuke
    Oct 18, 2025
    2.0
    We ordered chili, a salad, 2 burger meals, and loaded baked potatoes, asked for sour creams, butters and an extra dressing, and no onions on anything. And said extra cheese on our chili. We received extra, extra, extra onions and very little to no cheese, no sour cream or butter, no salad dressing, no napkins, and no straws. But, paid extra for it all!!!! My brother and nephew are very excited about the spoons from the show Wednesday to use on their frosties.

Frequently Asked Questions About Wendy's

Is Montrose Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Montrose Wendy's open every day?

Yes, Montrose Wendy's is open daily from 7:00 AM to midnight.