Wendy's

3.3
1083 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2340 S. Townsend, Montrose, CO
81401, United States

Hours

Reviews

3.3
1,083 reviews
5 stars
313
4 stars
267
3 stars
178
2 stars
100
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Many reviews mentioned cold, overcooked, or incorrect food items, with some customers expressing disappointment in the overall quality.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Friendliness

While some reviews praised individual staff members for their friendliness, overall staff attitude was criticized in many instances.

Management Problems

Frequent complaints about poor management and lack of training for staff were highlighted, indicating systemic issues within the location.
  • BM
    Brian May
    Oct 25, 2025
    5.0
    Very helpful nice
  • HL
    Heidi LaDuke
    Oct 18, 2025
    2.0
    We ordered chili, a salad, 2 burger meals, and loaded baked potatoes, asked for sour creams, butters and an extra dressing, and no onions on anything. And said extra cheese on our chili. We received extra, extra, extra onions and very little to no cheese, no sour cream or butter, no salad dressing, no napkins, and no straws. But, paid extra for it all!!!! My brother and nephew are very excited about the spoons from the show Wednesday to use on their frosties.
  • JP
    Jeff Pace
    Sep 27, 2025
    5.0
    Our food was great and the friendly service was fantastic! Thank you! 09/27/2025 @ 9:20p
  • JG
    Jason Grubb
    Sep 23, 2025
    4.0
    It's Wendy's so better then MCDs, just barely.
  • CY
    christopher yurgartis
    Sep 21, 2025
    1.0
    Wish there was a negative for service waited 15 minutes no one even took my order was going to give it another chance today but not going to the one in Montrose ever again. Place was also filthy.

Frequently Asked Questions About Wendy's

Is Montrose Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.