Sonic Drive-In

3.6
1046 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Montrose, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2710 Alpine Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
2710 Alpine Drive, Montrose, CO
81401, United States

Hours

Reviews

3.6
1,046 reviews
5 stars
364
4 stars
278
3 stars
172
2 stars
70
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, soggy, or poorly prepared items.

Customer Service

Numerous complaints were made about rude or unhelpful staff, particularly when addressing order issues.

Order Accuracy

Several customers experienced incorrect orders or missing items, leading to frustration.

Cleanliness

The cleanliness of the restaurant and restrooms was often criticized, with reports of trash and unsanitary conditions.
  • AW
    Allison Athey Waddington
    Dec 19, 2025
    4.0
    Even with lack of staff, they do a pretty good job. And who doesn't love a sweet treat.
  • GW
    Ginni Westwood
    Oct 27, 2025
    2.0
    Montrose Colo, we have been there twice this month and both times the single hamburger has been saturated with watered down mayonnaise and mustard. It oozes out on your hands and clothes! Who wants this when they are driving.
  • PB
    Paige Buffum
    Oct 20, 2025
    1.0
    They are false advertising their pretzel with cheese. Don’t tell you it doesn’t come with. It’s on the menu with a picture of the pretzel and cheese. Ridiculous and rude
  • KW
    Kakashi Walter
    Oct 17, 2025
    1.0
    This is my second time going to Sonic this week, and both visits were really disappointing. The first time (Monday), I waited over 20 minutes for my food, and when I finally got it, they forgot my hot dog which was part of my combo. I didn’t even have time to go back because I had to get to work and only had about 10 minutes left to eat. I decided to give them another chance yesterday, but it was just as bad. I waited another 20 minutes for my order, and when I asked how much longer it would be, the staff just said, “It’ll be out in a minute” or “We’re still working on it.” The customer service was rude and unhelpful, and honestly, the whole experience was frustrating. I won’t be coming back to this location again waiting that long for fast food and being treated like that isn’t worth it.
  • MA
    Matalyn Austin
    Oct 13, 2025
    1.0
    I go to sonic multiple times a week and have started having issues that are ridiculous to say the least. I have given the restaurant multiple opportunities to fix their problems and they continue to not fix them or make it worse. The staff is completely rude when you mentioned there’s a problem with your order or don’t pick up the phone at all. I have had HAIR in my drink MULTIPLE TIMES NOW. You get up charged for adding items like extra Strawberry that you just won’t get in your order when you pay for it. I was told I had to pay for a new drink when there was hair in it. In the pictures is hair in my drink twice. The first one I got through the drive-through and the second was remade to have no hair. I had to pay for the second drink with hair in it. I bought two drinks no refund with both having hair. A shake I paid for extra strawberry in and barely got any. As well as a coney with extra onions and got none. I will say they used to be amazing and I would never have any issues. But over the last couple weeks, they have definitely gone downhill.