Many customers reported that the ribs and other meats were overcooked, dry, and lacking flavor, with several expressing disappointment in the overall quality compared to other locations.
Service Issues
Numerous reviews highlighted poor service, including long wait times for food, incorrect orders, and inattentive staff, contributing to a negative dining experience.
Atmosphere
Several customers noted that the restaurant was either too hot or poorly lit, affecting their overall enjoyment of the meal.
Portion Sizes
Customers frequently mentioned that portion sizes have decreased while prices have increased, leading to dissatisfaction with the value for money.
CC
ColoradoNative
Dec 31, 2025
1.0
Took forever to get our food and one of the employees kept yelling from the kitchen at the waitress to come back. We were told they were short handed in the kitchen and that is why it took an hour to get our food while other tables got theirs. Orders were missing things. Seems like very poor management at this Rib City. I’ve been to all the others and they are a lot better.
TT
Tim.H
Dec 13, 2025
1.0
I specifically picked this place for my family because we love good ribs, and, well, It's named Rib City.
They brought out the ribs and right away I was not impressed by the looks. Then I tried to cut them with a knife. They were so overcooked and dry I could hardly get through them. I ate a piece and asked if they would cook some more that were not as overcooked. They brought out another rack with the same dryness and still overcooked with very little meat on the bones. The menu even says "Our promise to you: If you have to pick up a knife to eat our baby back ribs, we will pick up your meal". I paid anyway. So disappointed. A waist of time and money.
BC
brendan compton
Dec 12, 2025
1.0
This place used to be so good. We came in about an hour before they closed and by the time we got our food we were the last people in the store. Our food was cold, the service was awful (they couldn't even refill my daughter's water) and the waitress got my mother in law's order completely wrong from the drink to an entirely different entree and then the Kitchen was shut down so she couldn't order anything else. Respectfully to all wanting to go here for a nice dinner, DON'T, maybe lunch crew is better but that was one of the worst restaurant experiences I've had in a long time.
SD
Sue Donnelly
Dec 7, 2025
1.0
We were there on Nov. 30. First the place didn’t look like it was open very dark on the outside. My husband really wanted to eat there. I didn’t but I gave in. We were the only ones in the restaurant which should have said something to my husband. But it didn’t.
He had the brisket sandwich platter. He said it was so-so. I had the 1/2 rack of ribs which were not fall of the bone as advertised. When meat was on them was hard to find, dry and tough. I also ordered the potato as a side and immediately sent it back when it was placed in front of me. It was all mustard. Green beans were ok.
I would not recommend eating at this establishment. Applebees next door was packed. That should tell you something.
After our dinner heading back to our hotel we found Horsefly bar and grill. Stopped in for a drink and had some food that was delicious.
Don’t waste your money on Rib City
TT
Tim
Dec 5, 2025
1.0
Don't eat here. Always disappointing tiny portions, average food at best and the owner keeps a lot of the tips for himself. Don't support this place. Go to Jimmers instead and support a good small business that actually cares about their staff
Frequently Asked Questions About Rib City - Montrose
What are the operating hours of Rib City - Montrose?
Rib City - Montrose is open Monday and Wednesday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:30 AM to 8:00 PM. It is closed on Tuesdays.
Does Rib City - Montrose offer delivery and pickup services?
Yes, Rib City - Montrose offers both in-store pickup and delivery services.
What types of cuisine does Rib City - Montrose serve?
Rib City - Montrose serves barbecue, American, and Southern-style cuisine, and also operates as a bar & grill, sandwich shop, salad shop, family restaurant, and caterer.
Where is Rib City - Montrose located?
Rib City - Montrose is located at 1521 Oxbow Dr suite 165, Montrose, CO 81401, USA.
How can I view the menu or place an order online at Rib City - Montrose?
You can view the menu and place an order online by visiting https://montroseribcity.com/menu.
What is the price range at Rib City - Montrose?
The price range at Rib City - Montrose is categorized as 'TWO', indicating moderate pricing.
Is there a phone number I can call to contact Rib City - Montrose?
Yes, you can contact Rib City - Montrose by calling +1 970-249-7427.
Are there any nearby restaurants where I can dine before or after visiting Rib City - Montrose?
Yes, nearby restaurants include Heidi's Brooklyn Deli, Pahgre's (Italian and pizza), Genghis Grill (Asian cuisine), Applebee's Grill + Bar, My Favorite Muffin, and Urban Hip-E Mediterranean cafe.
What nearby services can I access close to Rib City - Montrose?
Close to Rib City - Montrose, you can find real estate agents such as The INK Team and Keller Williams, insurance agencies like Fidelity National Title Insurance and Farmers Insurance - Jeremy Gay, as well as financial advisors from Edward Jones.
Are there fitness or wellness centers near Rib City - Montrose?
Yes, nearby wellness options include Snap Fitness gym, Montrose Day Spa & Wellness Center, Statera Pilates studio, and Spa Nails beauty salon.