Many customers reported that the food, particularly the ribs and brisket, were often overcooked, dry, or lacking flavor.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and inattentive staff.
Staffing Problems
Several customers noted that the restaurant appeared understaffed, which contributed to the slow service and overall negative experience.
Inconsistent Experience
While some patrons enjoyed their meals and praised the service, many others expressed disappointment, indicating a lack of consistency in food quality and service.
Atmosphere Concerns
Customers mentioned uncomfortable conditions, such as heat inside the restaurant and noise levels, which detracted from their dining experience.
DS
Deb Siedschlag
Nov 2, 2025
1.0
We have been coming to Rib City for years. We have enjoyed them in the past. The food was good; however they somehow forgot to put our order in…so it took so very long, about 1 hour and 15 min to get our food. At the end when we were to pay for our check we were charged for four pick 2 orders. We had ordered 4 of their BBQ chicken combo meals. The pick two meals are higher in price than our BBQ chicken combos. They were short staffed…. But they should have given some kind of discount with all that happened.
RP
Raychel Passey
Oct 15, 2025
4.0
The ribs were tender and the baked beans were AWESOME coleslaw was good as well. Tried all 3 BBQ sauce my fav was sweet and tangy.
RW
Richard Williams
Oct 13, 2025
1.0
I visited Rib City, Monday night, for the first time. Was really looking forward to some great BBQ (my favorite food). However, I was terribly disappointed. First, they were out of the St. Louis ribs which I had planned to order. Second, I could not eat the BBQ brisket it was so bad, cold and dry. Thirdly, not sure what the pork was that I ordered? Not used to pork since I am from Texas. I'll give them one more try to test the ribs next time.
BF
Bob Fisher
Oct 13, 2025
1.0
You would think in a restaurant called Rib City, they would have decent ribs… They were tiny, overcooked, devoid of flavor. Hands down the worst ribs I’ve ever had in my life. The waitress was nice though.
ED
Emily D
Oct 6, 2025
2.0
Unfortunately, we chose a day where multiple menu items were unavailable. Food lacked BBQ flavor we were looking for. Server was super kind.
Frequently Asked Questions About Rib City - Montrose
What are the operating hours of Rib City - Montrose?
Rib City - Montrose is open Monday and Wednesday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:30 AM to 8:00 PM. It is closed on Tuesdays.
Does Rib City - Montrose offer delivery and pickup services?
Yes, Rib City - Montrose offers both in-store pickup and delivery services.
What types of cuisine does Rib City - Montrose serve?
Rib City - Montrose serves barbecue, American, and Southern-style cuisine, and also operates as a bar & grill, sandwich shop, salad shop, family restaurant, and caterer.
Where is Rib City - Montrose located?
Rib City - Montrose is located at 1521 Oxbow Dr suite 165, Montrose, CO 81401, USA.
How can I view the menu or place an order online at Rib City - Montrose?
You can view the menu and place an order online by visiting https://montroseribcity.com/menu.
What is the price range at Rib City - Montrose?
The price range at Rib City - Montrose is categorized as 'TWO', indicating moderate pricing.
Is there a phone number I can call to contact Rib City - Montrose?
Yes, you can contact Rib City - Montrose by calling +1 970-249-7427.
Are there any nearby restaurants where I can dine before or after visiting Rib City - Montrose?
Yes, nearby restaurants include Heidi's Brooklyn Deli, Pahgre's (Italian and pizza), Genghis Grill (Asian cuisine), Applebee's Grill + Bar, My Favorite Muffin, and Urban Hip-E Mediterranean cafe.
What nearby services can I access close to Rib City - Montrose?
Close to Rib City - Montrose, you can find real estate agents such as The INK Team and Keller Williams, insurance agencies like Fidelity National Title Insurance and Farmers Insurance - Jeremy Gay, as well as financial advisors from Edward Jones.
Are there fitness or wellness centers near Rib City - Montrose?
Yes, nearby wellness options include Snap Fitness gym, Montrose Day Spa & Wellness Center, Statera Pilates studio, and Spa Nails beauty salon.